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I can run my computer any number of hours continuously without any issue, but if I do a Skype video call (not just audio, never happens with audio call), some flash games, or even certain online streaming, the computer just crashes with the following data from Event Viewer:

Event 6008, The previous system shutdown at 9:37:15 AM on ‎12/‎14/‎2013 was unexpected.

with the following XML data:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="EventLog" /> 
  <EventID Qualifiers="32768">6008</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2013-12-14T04:09:44.000000000Z" /> 
  <EventRecordID>482889</EventRecordID> 
  <Channel>System</Channel> 
  <Computer>******</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>9:37:15 AM</Data> 
  <Data>‎12/‎14/‎2013</Data> 
  <Data /> 
  <Data /> 
  <Data>8347</Data> 
  <Data /> 
  <Data /> 
  <Binary>DD070C0006000E00090025000F002C03DD070C0006000E00040007000F002C03600900003C000000010000006009000000000000B0040000010000002A7F0000</Binary> 
  </EventData>
  </Event>

Can anybody point out some issue here?

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Troubleshoot possible overheating due to aluminum cooling fins blocked by dust and debris. Install SpeedFan and monitor your computer's voltages, fan speeds and temperatures. –  karel Dec 14 '13 at 8:20
    
@karel, Good, I placed the machine slightly raised, and the problem seems to have gone.....thank you for pointing in the right direction. –  Babu James Dec 15 '13 at 16:43
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2 Answers

up vote 0 down vote accepted

Troubleshoot possible overheating due to aluminum cooling fins blocked by dust and debris. Install SpeedFan and monitor your computer's voltages, fan speeds and temperatures. If the aluminum cooling fins are blocked by dust and debris, they can be cleaning using canned air by a computer repair technician. This is not such an easy job to do yourself due to the difficulty of disassembling the laptop to get to the aluminum cooling fins and then reassembling it.

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This particular model (5738) has a vent on the base which got blocked by some cloth. So the solution is to leave that area free from obstructions.

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