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I have a new laptop Lenovo with already Windows 8 installed. I have made the upgrade to Windows 8.1

After the upgrade was complete, i have made some basic configurations and then i arrived at the step where i am asked to insert a phone or an alternate email address. And i can't go on.

The title is: Help us to protect your account. There is the possibility to insert a phone, an alternate email address, or 'skip this for now'. Whatever i do i cannot go on...

If insert a phone number and press NEXT then it returns to the same screen... If i insert an email or i press 'skip this for now' it apply the same pattern: it just return to the same screen.

What can i do to pass the step? Someone else did have the same issue?

Thank you very much!

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Ok i have resolved. Was not possible to continue from the upgrade step by step setup. So i went into account.live.com using another pc, and setup there the phone and alternate mail. Then come back to the Windows 8.1 upgrade and this time i was able to continue –  johnnyfittizio Dec 16 '13 at 21:51
    
post your comment as answer and mark it as answer. –  magicandre1981 Dec 17 '13 at 4:55
    
I wanted to do so, but i miss two points of reputation to be able to do that.. –  johnnyfittizio Dec 17 '13 at 8:44
    
ok, I voted for you, now you have 13 points Does it work now to post an answer? –  magicandre1981 Dec 17 '13 at 16:49
    
Thank you! Have posted now the answer! –  johnnyfittizio Dec 17 '13 at 18:38

1 Answer 1

up vote 1 down vote accepted

Ok i have resolved.

Was not possible to continue from the upgrade 'step by step' setup.

So i went into account.live.com using another pc, and setup there the phone and alternate mail for my Microsoft account.

Then come back to my new laptop, with Windows 8.1 upgrade "blocked", and this time i was able to continue.

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