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I cannot display the screen. Maybe because every time I try to open a picture, I get the above message.

I saw a "solution" on youtube, but going to settings does not give me and "options" option. https://www.youtube.com/watch?v=ucQyJyXOPdY

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2 Answers 2

It must have the settings option. Press the Win + C Key to open the charms bar and see it's there. Update to the newest version of the photos app from the App store and see if it helps.

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You need to have the photo screen displayed where the message is displayed, THEN press the Windows + C key. This will give you the Options menu.

If you come back to the desktop & press the Windows + C key, the "Option" is not displayed.

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