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I am getting "Google Chrome didn't shut down correctly" twice a week - it becomes a very annoying problem -
I always fixed this issue by removing the chrome's default user profile and re-opening the chrome, but doing this will remove all my extensions / apps / bookmarks / settings.
but this is happening more often and I keep losing settings

is there a way to end this madness? I am running Win 8.1 / latest version of chrome

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Chrome shouldn't be crashing. You should disable your extensions to verify the error message still happens. –  Ramhound Jan 6 at 13:27
writeclever.com/google-chrome-not-shutting-down see the solution there –  avirk Jan 6 at 13:32
@Ramhound the only extension I have is adblock plus –  user44517 Jan 6 at 15:57
@avirk I tried that among different methods but it keeps showing that message, I uninstalled chrome several times but the problem keeps coming back –  user44517 Jan 6 at 16:02
It could be that extension have you tried my suggestion? –  Ramhound Jan 6 at 17:07

3 Answers 3

I went into Settings / Advanced (in Chrome) and checked the box for "Continue running background apps when Google Chrome is closed" option. This fixed the problem for me.

Ironically, I went to this setting because another user had fixed it by UNCHECKING that option, which worked for him.

Perhaps simply changing the option causes Chrome to clean up something internally. I believe my bogus error msg began when Chrome actually DID fail to shut down correctly, and somehow the error flag got stuck.

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This was just happening to me too. Just do the following things:

  1. Open the folder %UserProfile%\AppData\Local\Google\Chrome\User Data\Default\
  2. Open the file preferences
  3. Towards the bottom, find the following line:

    "exit_type": "Crashed"

    Then replace Crashed with normal like this:

    "exit_type": "normal"
  4. Save and relaunch Chrome

The problem should be fixed!

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The same preference can be found and changed in the file ~/.config/google-chrome/[Profile]/Preferences on Ubuntu (and likely other Linux distributions), where [Profile] is the user profile name ("Profile 2" for me). –  James Womack Dec 3 at 14:34

I fixed mine:

  • Create a new windows sign on Account - or just activate Guest Account

  • Using Win Explorer (Tools, Folder Options), Set it to show Hidden Files

  • Then go to: Users\new_or_guest_account\AppData\Local\Google

  • "Copy" the folder

  • Go to: Users\the_account_having_trouble\AppData\Local\Google

  • Delete (or rename) The Google Folder

  • "Paste" Google Folder

You should be good to go.

You can restore Bookmarks by copy and paste of the Bookmarks file that is in this folder: C:\Users\account\AppData\Local\Google\Chrome\User Data\Default

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