Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I am getting "Google Chrome didn't shut down correctly" twice a week - it becomes a very annoying problem -
I always fixed this issue by removing the chrome's default user profile and re-opening the chrome, but doing this will remove all my extensions / apps / bookmarks / settings.
but this is happening more often and I keep losing settings

is there a way to end this madness? I am running Win 8.1 / latest version of chrome

share|improve this question
    
Chrome shouldn't be crashing. You should disable your extensions to verify the error message still happens. –  Ramhound Jan 6 at 13:27
1  
writeclever.com/google-chrome-not-shutting-down see the solution there –  avirk Jan 6 at 13:32
    
@Ramhound the only extension I have is adblock plus –  user44517 Jan 6 at 15:57
    
@avirk I tried that among different methods but it keeps showing that message, I uninstalled chrome several times but the problem keeps coming back –  user44517 Jan 6 at 16:02
    
It could be that extension have you tried my suggestion? –  Ramhound Jan 6 at 17:07

3 Answers 3

I went into Settings / Advanced (in Chrome) and checked the box for "Continue running background apps when Google Chrome is closed" option. This fixed the problem for me.

Ironically, I went to this setting because another user had fixed it by UNCHECKING that option, which worked for him.

Perhaps simply changing the option causes Chrome to clean up something internally. I believe my bogus error msg began when Chrome actually DID fail to shut down correctly, and somehow the error flag got stuck.

share|improve this answer

This was just happening to me too. Just do the following things:

  1. Open the folder %UserProfile%\AppData\Local\Google\Chrome\User Data\Default\
  2. Open the file preferences
  3. Towards the bottom, find the following line:

    "exit_type": "Crashed"
    

    Then replace Crashed with normal like this:

    "exit_type": "normal"
    
  4. Save and relaunch Chrome

The problem should be fixed!

share|improve this answer
    
The same preference can be found and changed in the file ~/.config/google-chrome/[Profile]/Preferences on Ubuntu (and likely other Linux distributions), where [Profile] is the user profile name ("Profile 2" for me). –  James Womack Dec 3 at 14:34

I fixed mine:

  • Create a new windows sign on Account - or just activate Guest Account

  • Using Win Explorer (Tools, Folder Options), Set it to show Hidden Files

  • Then go to: Users\new_or_guest_account\AppData\Local\Google

  • "Copy" the folder

  • Go to: Users\the_account_having_trouble\AppData\Local\Google

  • Delete (or rename) The Google Folder

  • "Paste" Google Folder

You should be good to go.

You can restore Bookmarks by copy and paste of the Bookmarks file that is in this folder: C:\Users\account\AppData\Local\Google\Chrome\User Data\Default

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.