I start up my mother in laws computer and she has not start menu no icons nothing. I can acess task manager and commpand prompt. She thinks she has gotten a virus where it has hidden everything as when you click create a new task under file you can see the file names. However if you click any of them it says "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel." However I do not know how to access the control panel. If anyone has any suggestions on how to fix it please let me know as I am at lost for words. She also has Windows XP do not know if that matters or not.
Microsoft KB article(http://support.microsoft.com/kb/950505)
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