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I am rather new to Lotus Notes as a user, but I receive emails often from people with links to databases, trouble tickets, etc., and uses a little icon of a document to click.

I can't seem to figure out how the heck to do it, don't even know what the correct terminology is so having trouble Googling it.

Any help is appreciated!

Thanks

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Right click on a document, and select "Copy as Document Link"... Then just paste the link.

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You can either paste a link from another document (right click and select copy document link) or highlight an section on your message and select create/hotspot from the menu.

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