I have a user that is trying to download files using 32 bit Internet Explorer 10 on Windows 7 Pro 64 bit. She clicks on the download hyperlink and then the Internet Explorer download file dialog is displayed with the Open, Save, and Cancel options. She clicks the dropdown button next to Save and then clicks on "Save As". At this point, she's presented with the standard Windows Save As dialog. However, instead of the file name being the correct name of the file, it's the URL of the opening page. The Save As Type only has the option of
All Files (*.*). If you try to save anyways, then Internet Explorer fails to download it, the error message in the download manager is "could not download this file".
If I use my own computer and try to click the same hyperlink, then I get the proper file name and the Save As Type displays the correct file type, for example
Microsoft Word Document (*.docx).
This problem occurs with any file she tries to download with Internet Explorer. Verified with .mp4, .xlsx, and .docx files.
File associations on her computer appear correct. Double clicking any file in Windows Explorer opens the correct program.
Is there a setting in Internet Options or a Registry setting I'm overlooking that might cause this?