Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

We have Windows 8 Enterprise, using the ISO and license key from the MSFT Partner Network.

The ISO for Windows 8.1 Enterprise is already available. We downloaded it, and when try to use it the options are: "Keep personals files" and "Keep nothing".

No option to "keep apps and settings".

Any advise?

share|improve this question
Sounds like the 8.1 license isn't Enterprise. Verify it is. – Ramhound Jan 28 '14 at 19:56
More information is here:… verify the language is the same. – Ramhound Jan 28 '14 at 20:40
@Ramhound: Windows 8 is Enterprise edition and it is properly licensed. The ISO for Windows 8.1 was downloaded directly from the MSFT partner site and it is also the Enterprise edition. The installation doesn't ask for any license key. – rufo Jan 28 '14 at 22:17
Verify the language is the same. – Ramhound Jan 28 '14 at 22:20
Feel free to answer it yourself. It's a good self-answer question – Ramhound Jan 28 '14 at 22:37
up vote 1 down vote accepted

As @Ramhound mentioned, my issue was that the language of my Windows 8.1 Enterprise media didn't correspond to my installation.

Once I used the same language the option to "Keep Windows settings, personal files, and apps" showed up.

Side note: I do not know how MSFT is unable to include a simple warning message about this in the setup like "Hey... you are using a media with a language that doesn't match your current install".

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .