Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I recently bought Inspiron 15 3537 with Windows 8. I am trying to install fresh Windows 7 instead. I followed all the instructions, yet at the end of the installation I get the blue screen with HIDCLASS.SYS error:

enter image description here

Someone know how to fix it? :(

share|improve this question
    
Post the screenshot through a comment. What instructions exactly did you follow? –  Ramhound Jan 31 '14 at 12:50
    
I followed the instructions from here: superuser.com/questions/541472/…. My question was first posted as comment there. Here is the screenshot: i33.fastpic.ru/big/2014/0131/88/… –  Iron-Eagle Jan 31 '14 at 15:47
    
Those instructions make no sense. Windows 7 supports UEFI and GPT. You shouldn't have to boot enable legacy mode to install Windows 7. –  Ramhound Jan 31 '14 at 16:18
    
hidclass = input device (keyboard, mouse). remove an attached mouse. –  magicandre1981 Jan 31 '14 at 18:10
    
what was the issue? The mouse? –  magicandre1981 Feb 2 '14 at 8:36

2 Answers 2

I have just had same problem installing a fresh Windows 7 64 bit on an Acer PC.

I found out that the attatched USB reciever for mouse/keyboard was the reason for the error.

After removing that device I had no more problems.

The problem however will still occour if I attach the reciever again, even after completed install and update of Windows.

share|improve this answer
    
EDIT: HIDCLASS.sys is related to attached USB equipment, like mouse and keyboard. –  Brian G Aug 31 '14 at 8:38

I just had the same symptoms on my Dell M4700 Laptop. Unfortunately, removing all USB devices and starting over did NOT solve the problem for me.

What did work was booting into the BIOS and clicking the 'Reset to Factory Defaults' button (GUI BIOS). Once the factory default settings were applied, Windows 7 x64 installed without any Blue Screens. It took me awhile to figure this out since I had not modified the BIOS settings on this laptop. I was just at the end of my rope and happened to stumble across this.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.