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So, my ASUS N550JV is brand new. There is a strange issue of screen turning 'reddish' after a while following the Windows 8 boot-up.

normal screen enter image description here

This actually happens in two scenarios:

  • After the startup programs load up, i.e. disk usage calms down from 100%
  • When I plug out the HDMI cable (TV). The screen goes to normal colors when TV is joined to displaying (duplicate screens), but when I plug it off, the screen turns reddish.

An Extreme Scenario

I booted a Linux distro for anti-virus purposes from USB drive after disabling secure boot and enabling CSM in UEFI. Everything was normal. Then I rebooted the system. This time (I tried to boot Linux), the screen was black and fans went crazy (louder than in a CPU stress test) and then I got my battery light flashing on the front side of the laptop. Now that I'm back to my original OS (Win8), my battery was draining but when I plugged it in, it did not charge. However, my screen was normal! Never went red again, until I updated the UEFI which fixed my battery problem and gave me back the red screen.


What I tried?

I took screenshots before the startup processes finished and after the screen turned reddish. Both appeared the same.

I updated both of my drivers: Intel HD Graphics 4600 and NVIDIA GeForce GT 750M. I know when powerful graphics processing is needed, NVIDIA is used so I suspect the Intel Graphics is the problem since only rendering the graphical interface is carried out. So, I went to Intel Graphics' Control Panel's Display Tab and played with 'red color's enhancement' values. This seems to fix it. Although when I extend the displays, the reddish screen stays on laptop and normal colors are displayed on TV, as I said before changing enhancement values fixes the problem.

Note: I had another ASUS N550JV before I replaced it with this one and it did not have such a problem. So this is specific to this device.

The question is:

What would trigger such an issue? How is BIOS related to this? Is there any other fix to this other than changing the red enhancement value? I ask for another fix because this is simply a workaround, not a complete solution to the problem.

3 Answers 3

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This sounds like a hardware fault to me, or perhaps a low-level firmware problem. Either way, your machine that you paid money for shouldn't have this issue.

It's possible to still be a software matter, perhaps due to some very new hardware in there that's poorly supported? Did you try updating your motherboard's firmware (bios/efi)?

You could try booting a different Linux distro, such as Ubuntu, just in case the one you tried had some very poor hardware support.

If it were me, I wouldn't put much more effort in before calling up ASUS.

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  • I wiped everything clean, installed a Windows 8.1. Problem gone, which, I think, concludes a driver problem.
    – Varaquilex
    Mar 19, 2014 at 11:43
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There is a utility called Asus splendid video which is culprit for reddish colour .I myself faced the problem then i uninstalled this utility from control panel and it was solved.

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  • I'm loathe to edit in details but this makes sense. I'd guess its using a different set of colour settings/temperature when an external output is used. It wouldn't be necessary to uninstall it, merely to change the settings in use.
    – Journeyman Geek
    May 9, 2014 at 5:38
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In Windows 10, if this only happens after sunset and before sunrise, then it's due to night light. It's actually desirable then, unless you want to stay up the entire night. Lack of blue light helps with keeping our day-night cycle in the "night" mode. I realize that this wasn't the source of the problem back in 2014, but today the first culprit would be night light, and then it's a good thing. Night light sometimes doesn't turn off in the morning (seems to be a software glitch), you can then turn it off manually. Press the Windows key, type night, select night light from the list, press Enter, and you'll be taken to the night light Settings page, where you can turn it off until sundown.

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