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I am having this problem from over a month now, no matter how nicely I shut down Google Chrome and then shut down my system, every time that I lauch Google Chrome again, it shows this message:

Google Chrome was not shut down properly

What's wrong? Why is this happening?

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3 Answers 3

Couple potential problems and fixes. Firstly check Chrome isn't sitting in your Windows taskbar (bottom right). If it is:

Right-click > Uncheck "Run Chrome in the background"

Additionally to this you might want to have a look in your msconfig just to see if Chrome is booting on startup.

Could be a problem with an extension. Turn them off via chrome://extensions/ and see if this solves it. Should this be the issue simply turn them back on one at a time till you find the culprit.


See if either of these solves it.

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This was just happening to me too. I found inside the Preferences file "%UserProfile%\AppData\Local\Google\Chrome\User Data\Default\Preferences" near the bottom of the file (inside the Profile section) this line: "exit_type": "Crashed", Once I modified the line to read "normal" instead of "Crashed" like this: "exit_type": "normal", the problem disappeared. Hope this helps. Cheers, Shaun

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This appears to have worked for me but we'll see if it's a permanent fix. –  easycheese Jun 14 at 12:12

Yep, I have had exactly the same problem for quite a while now. REALLY annoying. For me, Chrome even started two separate instances, one of them showing the error, the other one behaving normally.

I managed to fix it by going to Settings / Advanced Settings and turning OFF the "Continue running background apps when Google Chrome is closed" option (found this in this thread, suggested by Ashtangakasha)

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