I have a Dell Dimension E310 which has crashed. When I turn it on it gives me two options:
F2 (System Setup) F12 (Boot from USB, CD-ROM, Floppy, Hard Drive, NIC)
I have a Dell Resource CD and a Windows XP setup CD. I tried running some diagnostic test using the Resource CD, and they all passed except the drive related ones.
When I try to repair or install Windows, the partition is not recognized because there is no drive assigned. The drive appears as "unknown" and I get the following error:
An error has occurred while setup was updating partition information on:
476938 MB Disk 0 at ID 0 on bus 0 on atapi [MBR].
Setup cannot continue. To quit setup, press F3.
My only option from here on is to press F3 to quit, reboot and go to the command screen "recovery console" which requires and advices to setup with guidance and help of a Dell certified technician.
I tried to contact Dell support to guide me with command prompts and repair the disk, and they provided me the some information which seems obsolete now.
What steps do I need to take from here onwards to get this computer operational?
System Dell DV051
BIOS version A04 (04/04/06)
- Type Intel (R) Pentium (R) 4 CPU 2.80 GHz
- Clock speed 2.80 GHz
- Bus speed 800 MHz
- L2 cache 1 MB
- ID 0f49
- Hyperthreading Yes
- 64-bit tech Yes (Intel EM64T)
- Installed 512 MB
- Speed 533 MHz
- Channel mode Single
- Technology DDR2 SDRAM
- Diskette drive
- Drive 0 SATA-0
- Drive 1 SATA-2
- Drive 2 PATA-0
- Drive 3 PATA-1