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I ran ClamXav on my Mac today.

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What do I do now, in particular with regards to the Osx.Trojan.Genieo?


I deleted both .dmg files (InstallGenieo.dmg and InstallGenieo-2.dmg, both dated 13 Nov 2013 09:30) from my Downloads folder. Is that sufficient?

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I see a -1. Am I in the wrong place? Please advise. –  Glen The Udderboat Mar 4 at 19:35
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Maybe a better fit for superuser, but even then, probably better to post on the AV vendor's site. See: meta.security.stackexchange.com/questions/1495/… . Maybe if it were phrased more generally, like what to do after finding a trojan/infection. But I'd search for duplicates first. Specific questions about your computer and a single virus are too localized. –  Gray Mar 4 at 20:05
    
@Gray Thanks for that. I also asked moderators to delete the question. –  Glen The Udderboat Mar 4 at 20:27
    
No problem. Understanding the culture of a SE site is always a challenge. –  Gray Mar 4 at 20:28
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migrated from security.stackexchange.com Mar 4 at 23:13

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3 Answers

up vote 1 down vote accepted

http://www.thesafemac.com/arg-genieo/ shows every file that is usually added. You probably only have the dmg's and are wise to avoid the genieo uninstaller, since it doesn't work & may actually add software instead.

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I'm not sure if this is an appropriate place for virus removal, but I would imagine a quick Google search would yield some possible results on how to remove it.

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Many thanks. I assume that considering that there are no file names left containing Genieo, I am now relatively safe from this? I prefer not to run (the linked) Uninstall+Genieo.dmg, because I haven't the faintest idea what it might do. –  Glen The Udderboat Mar 4 at 20:06
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You can try to use some antivirus such as Kaspersky,AVG. You can also contact the online tech support which can help to remove the virus manually. I have Tee Support agent help me remove browser hijacker. Maybe they can help you remove the Trojan as well.

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Thanks. I don't see my browsers affected (what do I look for?), can't find Genieo in the Finder, can't find Genieo in the Activity Monitor. Is it possible that I only somehow got the installation dmg's, but that they simply weren't run? –  Glen The Udderboat Mar 5 at 7:09
    
If your antivirus has detected this infection, they must exist on the computer. You may find its files in your C drive. I think it is better to have the experts check for you. –  user302013 Mar 6 at 13:19
    
The antivirus detected the two dmg's only. (It's not clear from my screenshot, but the 'Ins...' was 'Installation file' or something like it.) I've removed those. I think they never ran, but I'll keep one eye open. .) –  Glen The Udderboat Mar 6 at 13:26
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