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I don't find the settings. I went to the mouse settings, but there aren't any touch-pad related settings. It shows up as a PS2 mouse.

The device manager doesn't show up any further devices so I'm not sure how to install further device drivers. I also don't really know the exact hardware in my PC nor how to find that out.

My question is mostly how to find out myself what to do. I guess I need to install something. Why doesn't it do that automatically?

I tried already Synaptics because that seems like a quite common driver, however, the setup failed with some error, so I guess it is the wrong driver - but again, I'm not sure how to figure that out.

On Linux, I would probably do something like lspci or lsusb - but not sure what I have to do on Windows.

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What is the specific device in question model number? Do you have the software that allows you to configure its behavior installed? –  Ramhound Mar 15 at 12:01
    
@Ramhound: Both, I don't know. How do I find out? –  Albert Mar 15 at 12:34
    
@Albert download the Synaptic touch-pad driver for your model and install them to fix the problem, after installing the driver there will be a tray icon from where you can make settings according to your base available the option in application. –  avirk Mar 25 at 8:48
    
@avirk: How can I find out which driver exactly? –  Albert Mar 25 at 9:10
    
@Albert download the latest synaptic driver from the official site of your laptop model, or use the DeriverEasy program to let it download for you and install it but I'll recommend you to stick with official first. –  avirk Mar 25 at 9:54

5 Answers 5

up vote 1 down vote accepted
+50

In short, there is not a native Windows command that does the same as lspci or lsusb.

Your alternative on windows is msinfo32 and extracting the vendor and product ID, highlighted below, from the Plug and Play device field:

enter image description here

You can then use these to lookup what the device is online, this is what Windows does itself.

A search for the highlighted device ID above tells me its a Cherry CyMotion / eVolution Series Keyboard.


If a device looks like the following in msinfo32:

enter image description here

Then the device manufacturer did not apply for a registered Vendor ID thus not allowing Windows, or yourself to deduct what the device might be and Windows has reverted to a default driver.

This is why manufactures, such as ASUS, have a website dedicated to looking up drivers for the built in devices based on the Laptops serial number.

You can read more on the Plug & Play Architecture and Driver support here.

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In the second case, what options do I have? Aren't there tools for this - like lspci? Even if they are not native. –  Albert Mar 26 at 20:10
    
Yes, there are a few, see Windows Equivalent for lspci? –  Geditdk Mar 26 at 20:13

Unfortunately I cannot add comments yet so this prohibits me from asking for further information without posting an answer.

If you truly can't see the touchpad settings tab within the "Mouse Properties" dialogue then I assume it's probably built in to some sort of system utility or tool your laptop came with. What make is it?

Please can you also upload the below .NFO config to somewhere like Ge.tt

"Windows key + R -> Type msinfo32 -> Click File and Save -> Upload the .NFO"

Once I get that I might be able to give you a few suggestions of places to look/applications to remove.

EDIT

Following your Msinfo, install the touchpad driver for Windows 8.1 64-bit here. - Install that reboot and see if you can now see the touchpad.

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Here you go. –  Albert Mar 24 at 12:27
    
@Albert answer updated. –  Samuel Nicholson Mar 24 at 13:56
    
Which of those 72 drivers should I install? And why do you think I should install any of those? Just because you found the name "ASUS" in my Msinfo? Or was there some more specific information? Actually, that is also what I asked in my question, i.e. how to find such things out by myself. –  Albert Mar 24 at 14:21
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Click Windows 8.1 in the drop down and then there's only 1 driver there to install. –  Samuel Nicholson Mar 24 at 14:22
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@Albert think the size about the ~133mb of driver should be that latest one from that list. Or use the DriverEasy program(Google it) and install on laptop to let it find the driver for you. :) –  avirk Mar 25 at 9:57

If you have a driver installed for your touchpad, such as a Synaptics driver (most likely), you will find a tab inside the Mouse Control Panel. It should have a section for Tapping. You can disabled it there.

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As I said in my question, I don't have any touchpad related settings. Also, I haven't installed any drivers because I don't know which drivers to install and neither how to find out which drivers to install. –  Albert Mar 24 at 14:18
    
I can help you find a driver, but I need the model number. It should be on the bottom of the laptop, or if it's not there, it's usually under the battery. You'll have to remove it to find the model number, but it's okay if your laptop is plugged in or turned off. –  Phoenix Logan Mar 25 at 0:23
    
Isn't it possible to find that out via software? That is what I would do on other systems (Linux, MacOSX). –  Albert Mar 25 at 8:42
    
Type into Windows PowerShell "Get-WmiObject win32_computersystem" and hit Enter. It should list manufacturer and model. This isn't the only way to do it; it's just the way I know. –  Phoenix Logan Mar 25 at 17:11

Follow the steps below. I can't post images as I am lacking the reputation points.

this will definitely solve your issue.

  1. Download the ELAN smart pad driver for your system from your System Manufacturers Website.

  2. If you are unable to find it there. You can get it from here http://www.techspot.com/drivers/driver/file/information/14513/

  3. Download & Install it

  4. Now go to the Mouse settings in Control Panel. You will find a new ELAN tab to the far right. There you will be having settings for Enabling or Disabling tap on click as well as many other settings.

Hope this solves your issue. All the Best

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This doesn't really answer my question. I am mostly interested in how to find such things out by myself. –  Albert Mar 26 at 11:24

how to disable tap-on-click (touchpad) on windows? I don't find the settings. I went to the mouse settings, but there aren't any touch-pad related settings. It shows up as a PS2 mouse.

I guess they thought the setting was common enough to put in the context-menu of the tray icon instead of in the regular driver settings dialog:

Screenshot of Synaptics tap-to-click option in tray context-menu

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That icon was not in the tray... –  Albert Mar 27 at 7:40
    
I assume you checked the hidden icons right? Does your touchpad have any tray icons? –  Synetech Mar 27 at 17:09
    
Of course I did. Have you read the full question and the other answers? The question was more how to find out what driver to install. Because the system did not recognize this as a touchpad (only as a PS2 mouse). –  Albert Mar 28 at 7:19
    
Yes I read the question and quoted it in my answer. Your confusion about the driver is more of a secondary XY problem. I answered your question about tap-to-click, but if you have other problems like driver issues, then that is a different question and you should either post a separate question, or edit your question title to match. –  Synetech Mar 28 at 15:52
    
How is it a different question? I wanted to disable tap-on-click. How should I know that I have to manually install a driver first? –  Albert Mar 28 at 15:55

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