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We're Using HP Workstation ELitebook Folio 9470m Windows 7 Professional with Images

Also we're using Trend Micro. When we set up a Image it take's as usual the SID of the Imagepc and whe have to change it because of Trend Micro Lizenzes. So we wan't to change them with Sysprep.

When I Start Sysprep there is a Error i can enter with OK and Sysprep cloeses:

Fatal Error on System preparation.

Eventviewer:

Event ID 3 system Failure Microsoft Security Client OOBE is closed because of the failure 0xC0000000D

I tried:

I'm sorry for my bad english. Thats the information i see and i can give. Is There any workaround for this Sysprep Failure on Win 7?

Thanks.

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  • Can you provide any information on the fatal error itself.
    – Ramhound
    Mar 20, 2014 at 11:14
  • When i Start Sysprep there is a window which means that there is a Fatal Error on System preparation. There i just can press OK and Sysprep closes. on Eventviewer there is a Event ID 3 system Failure which means that the Microsoft Security Client OOBE is closed because of the failure 0xC0000000D
    – user3441355
    Mar 20, 2014 at 12:24
  • You will want to update the actual question with ALL information you can provide.
    – Ramhound
    Mar 20, 2014 at 12:44

1 Answer 1

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One of the more common causes of Sysprep failure is when security software conflicts with the generalization process. You may want to attempt disabling Trend Micro before you run Sysprep. For Trend Micro Titanium there are instructions provided by Trend Micro here.

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