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I have read a number of forum posts suggesting an incompatibility with USB 3.0, but these all referred to a gigabyte mobo, whereas I am on an HP laptop. Suggestions?


Issue persists after clean install and latest driver updates (including BIOS).

  • make/model - HP pavilion m6 k010dx
  • platfrom - win8.1 x64 enterprise

Additional notes; hyper-v is enabled (checked off) under "turn windows features on or off" (both Mangagement Tools and Platform) but disabled in Bios. I have yet to test any of the actual functionality, I will try that next if anyone considers it a good idea.


Attempted sysprep as described here; http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/Cannot-boot-if-HP-ENVY-Bios-Virtualization-enabled-for-Win8/td-p/2006815/page/7

Without generalized switch; no effect. With generalized switch, execution fails with non-specific error. Later reinstalled for unrelated reason; currently hyper-V is not checked of under enable/disable features and inactive in BIOS.


Installing an earlier version of the Bluetooth driver allowed me to boot with Hyper-V enabled in the bios, but once I enabled it in Win8.1 I stopped booting again.

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More information is required because the windows feature in question should not be doing what you describe be as detailed as possible –  Ramhound Mar 21 at 2:46
I think I am having the issue described here; h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/… I will confirm as soon as I finish provisioning install media –  jamesson Mar 21 at 3:04
@Ramhound, the only thing I haven't tried yet is disabling the BT driver, but I kinda need BT on this system. –  jamesson Mar 22 at 18:49

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