Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I've got a new ASUS T100 with the newest BIOS installed and the latest windows updates installed. My problem is that, no matter what I try to do, I cannot install anything from the Windows Store.

I have a connection to the internet. I'm able to download and install things from the 'Desktop' - but any game or application I find through the store hangs on 'Downloading'. I've tried several different programs and I've tried a different user with a different Microsoft account.....but it doesn't seem to matter what I do.

Can anyone please help me get this resolved?

There is no error message, it just hangs forever.

EDIT: On additional attempts it sometimes hangs on 'Pending'. Sometimes it gets further along on the 'Downloading' progress than others. It downloads fine, very quickly, until it pauses.

share|improve this question
Do you any external anti-virus/firewall/network security application turned on? Maybe that's what blocking the downloads. – Traveling Tech Guy Mar 29 '14 at 17:30
@TravelingTechGuy - None that I know of, but this isn't a clean install. Good thought, ty...I'll have a look now. – Rob Mar 29 '14 at 17:34
Another thing I'd check is your region, either the real one you're in, or the one perceived by the OS - some apps are blocked in some regions. – Traveling Tech Guy Mar 29 '14 at 17:35
@TravelingTechGuy - No AV/security as far as I can tell. There is space on the hard-drive. I'm currently in Ireland and the region is set to Ireland. :( – Rob Mar 29 '14 at 18:08
Sorry @RobDude, sounds like you should call Microsoft support :(. You could launch into a troubleshooting session involving using FileMon, RegMon and/or ProcMon. But it could be a simple registry issue with your Windows license. – Traveling Tech Guy Mar 29 '14 at 23:48

I tried pretty much every suggestion I could find on the internet, but nothing seemed to work. I did a clean install and everything worked great / as expected. Not much of an answer.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.