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Like this post for Word 2007, we can't save our Word 2013 document to PDF and simply receive a generic error:

enter image description here

Is there any way to troubleshoot this error? Playing around with the conversion options hasn't helped, although I was able to narrow-down the issue by printing a range of pages and finding "suspicious" content: in this case, it seems to be a complicated diagram built using Word Drawing Art [or whatever it's called?] which the PDF parser mustn't be able handle.

We're also going to look at Office 2013 SP1, but I'm not sure it'll help.

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3 Answers 3

It was because you are using custom fonts, try CTRL+A and change all fonts to something like "Arial". If you had header and footer, make sure to change that font as well. Somehow the PDF converter not able to convert if the fonts was not default from Microsoft.

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This answer is very helpful, thanks very much. – cherhan Jun 30 '14 at 5:28

In my case it was due to an image in the document had become corrupt. We don't know how this image became corrupt (it was a large document that had been last edited a few years back), but any attempts to "save as PDF" gave the error.

Removing the corrupt image allowed the file to be saved in PDF form successfully.

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In my case it was due to images and pictures.

I had to remove and import (paste) again some images in the text. I was able to find the images causing the problem by printing only some pages and checking which images caused issues.

Changing fonts, as well as setting permissions for windows\system32\t2embed.dll (another sugessted fix from internet), did not help.

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