Please forgive me if this is a duplicate, or better on network engineering SE.
I have an account on BlueHost, and it provides me configuring multiple dedicated IP addresses and multiple SSL certificates.
Every so often, the system goes down, and I hear about it from clients. I say so often, because at one point I was finding it going down daily. Now, I don't check everyday, nor do I have a health checkup setup to check minute-by-minute the health of the deployed web sites/apps.
But at the time of me posting this, the server I'm using is down... it looks like.
However, I use another host name that is bluehost-controlled, and I can get in and observe working behaviour of the site. I can determine there is an operating web server with Wordpress, etc etc, so I know the database connection is working too.
But using a browser to load my dedicated IP addresses, I get nothing.
Does this suggest any small specific set of faults I can possibly investigate in the future if it happens again? One idea I have is the IP address goes through a load balancer or uses a slightly different routing path to the bluehost-controlled host name, passing through a failing router. Honestly, I'm not in my comfort zone here.
Thanks for your time.
From what I understand, all my sites are hosted on one physical machine although I can't be certain. They're all accessible through another host name using an account subname:
Meanwhile the dedicated IP address for mysiteaccountname always works. I may (probably?) have done a test in the past, using a newly working dedicated IP before installing an SSL certificate, to see what would happen, but I don't remember the results of that.