Question

I have a USB keyboard that can do all of the extended keys but will not work on the regular keys. I believe this to be a registry error problem. Does anyone know how to correct this?

Thank you in advance,

Scoobie

Answer 1

One of four things are defective and each can be "easily" tested.

• The keyboard is defective. All you have to do is plug the device into another computer and see if it still doesn't work. (as suggested by Chris Dwyer)

• The USB controller is having problems. When you first turn on the computer, before you load windows, there is a moment that you can enter the BIOS. Try hitting the keyboard button to do so and navigate around the menu if possible. If the keyboard works on another computer but is non-responsive on the pre-windows environment, then the system has problems.

• A piece of software or a utility is disabling the keyboard. Boot into safe mode and see if the keyboard works. This of course assumes that you are running a windows OS and that the dive works elsewhere. If it works in safe mode and not in normal windows, then you might have bigger problems. Check for malicious software and reinstall the keyboard utility.

• The USB drivers in the OS are screwed up. There is no easy way to fix this. The main problem is that the only way to test this is reinstall your OS. It's a rather destructive step to test a keyboard.

Hope this helps

Answer 2

try switching to sleep but it wont stay working all the time.=]