I've been experiencing intermittent BSOD on my Lenovo Y470 Laptop for many months now, but I just could not find a fix for it.
The BSOD can be hard to reproduce, it generally happened after running the laptop for some time. Most of the time [it seemed] the BSOD appeared while running memory intensive programs like watching Twitch.tv on Source definition or playing a video game on the computer.
Using BlueScreenView, the DMP file points to ntoskrnl.exe. The blue sceen error, however, can sometimes be IRQL_NOT_LESS_OR_EQUAL
or HAL_INITIALIZATION_FAILED
. To try to fix the problem and I followed instructions on this page. First, I ran SeaTool to detect any hard drive errors, and no errors were found. I then ran the Memtest (for creating bootable USB Drive) in DOS and still found no error. I continued using the computer for a few days more and still got the BSOD.
Then I restored the system back to factory setting, and tried running it for a few days, I still got the BSOD. I finally used DriverReviver to update all the latest drivers, then use it for a few more days. Still got the BSOD. I'm out of options. Please help!
My BSOD DMP file can be found here
New Symptom: a new symptom had surfaced. The laptop freezes frequently and intermittently when playing videos on the web. It made the sound like it got "stuck." I've documented it in a video in the link below. What's strange is that I bought a brand new computer and that new computer also got "stuck" while playing a video. I'm confused. The only thing that my old laptop and the new computer shared was the use of an external monitor. How was it possible for a monitor to cause computer freezing? My logic is that it's not a processing unit so naturally it shouldn't cause the computer freezing...