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I am currently attempting to re-install windows 7 on my HP Pavilion h8-1234 computer and I need help in identifying what drivers am I missing for the windows re-installation process.

I downloaded windows 7 from and burned it as an image to a DVD-R using ImgBurn software. The windows installer menu displays the following issue with missing drivers:

Load Driver
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.

I identified the DVD drive as a Hp DVD A DH16ACSH SCSI CdRom and downloaded the corresponding driver from unto my usb. I picked the following driver version to download :

Driver Version: 6.1.7600.16385
Release Date: 2006-06-21
File Size: 77.34K
Supported OS: Windows 7 64bit

I plugged the usb into the HP Pavilion h8-1234 during the windows installation process and navigated through the folder browser to select the Hp DVD A DH16ACSH SCSI CdRom driver to be used to run the windows installation prcoess. Below is the folder browse to get to the Hp DVD A DH16ACSH SCSI CdRom driver :

Removable Disk (C:)

I received the following message from the windows installer :

No new devices could be found. Make sure the driver files are correct and located on the driver installation media.

I navigated the HP website, but could not find the Hp DVD A DH16ACSH SCSI CdRom driver. Does any know where I can download the required Hp DVD A DH16ACSH SCSI CdRom driver? Is it possible to just copy it from the windows operating system instead? Thanks.

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up vote 1 down vote accepted

Apparently the driver is not the actual problem. Quoting a related Microsoft KB article:


This issue occurs for one of the following reasons:

  • The installation DVD is removed during the setup process.
  • A low-quality DVD was used to create the installation DVD.
  • The speed at which the installation DVD was burned was too fast.
  • The DVD drive cannot read the media.
  • The ISO file is corrupted.


To resolve this issue, use one of the following methods, as appropriate for your situation:

  • Burn the installation DVD at a slower speed.
  • Use a better quality DVD to create the installation DVD.
  • Update the BIOS firmware for your DVD drive.
  • Use the Windows 7 USB/DVD Download tool to create a bootable USB flash drive, and then use the USB flash drive to install Windows.

Source: "A required CD/DVD drive device driver is missing" or "A media driver your computer needs is missing" error message when you install Windows

Before troubleshooting this issue, check whether the ISO file is corrupted. Here are the basic details of the file you downloaded, straight from MSDN:

Windows 7 Ultimate with Service Pack 1 (x64) - DVD (English)

This media refresh includes the installation hotfix described in KB Article 2534111. No other changes have been made to the product.

Release Date: 5/12/2011
Size: 3167 MB
SHA1: 36AE90DEFBAD9D9539E649B193AE573B77A71C83

Source: MSDN Subscriber Downloads

Further reading

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How do i format a usb for windows installation from my linux computer? – linuxfreebird May 15 '14 at 15:49
@linuxfreebird Here's a guide that should get you started: Create A Bootable Windows 7 USB Drive From Linux (Tested On Ubuntu) – and31415 May 16 '14 at 14:16

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