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My Internet Explorer crashes at startup. I tried to install the latest version (IE11 for Windows7) but then I get the puzzling message

enter image description here

I have a version more recent than the current version installed???? Microsoft also doesn't seem to let me uninstall the corrupted version. What can I do to fix this?

(I don't care very much about IE -- I'm using Firefox -- but I have programs which try to connect to the internet using IE's engine, and those crash also.)


Windows 7 Home Premium
unknown IE version (probably 9)

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Run a sfc /scannow to check your system files. Next try the Microsoft FixIt Portable and use the install/uninstall trpubleshooter. Next try removing/reinstalling IE from the "Add/Remove Windows Features". – Big Chris May 25 '14 at 14:07
    
Also, try resetting IE to default settings (Control Panel > Internet Options > Advanced > Reset...). – Steven Monday May 25 '14 at 14:41
    
@BigChris - the sfc seemed to be sufficient: "found corrupt files and successfully repaired them". IE works again. Thanks a bunch. If you make an answer from your comment I can upvote and accept it. – stevenvh May 25 '14 at 15:06
up vote 1 down vote accepted

Run a sfc /scannow to check your system files. Next try the Microsoft FixIt Portable and use the install/uninstall troubleshooter. Next try removing/reinstalling IE from the "Add/Remove Windows Features".

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