Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My Internet Explorer crashes at startup. I tried to install the latest version (IE11 for Windows7) but then I get the puzzling message

enter image description here

I have a version more recent than the current version installed???? Microsoft also doesn't seem to let me uninstall the corrupted version. What can I do to fix this?

(I don't care very much about IE -- I'm using Firefox -- but I have programs which try to connect to the internet using IE's engine, and those crash also.)


Windows 7 Home Premium
unknown IE version (probably 9)

share|improve this question
2  
Run a sfc /scannow to check your system files. Next try the Microsoft FixIt Portable and use the install/uninstall trpubleshooter. Next try removing/reinstalling IE from the "Add/Remove Windows Features". –  Big Chris May 25 at 14:07
    
Also, try resetting IE to default settings (Control Panel > Internet Options > Advanced > Reset...). –  Steven Monday May 25 at 14:41
    
@BigChris - the sfc seemed to be sufficient: "found corrupt files and successfully repaired them". IE works again. Thanks a bunch. If you make an answer from your comment I can upvote and accept it. –  stevenvh May 25 at 15:06

1 Answer 1

up vote 1 down vote accepted

Run a sfc /scannow to check your system files. Next try the Microsoft FixIt Portable and use the install/uninstall troubleshooter. Next try removing/reinstalling IE from the "Add/Remove Windows Features".

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.