My friend has a problem with her laptop. I offered her my help, but unfortunately I can't fix it.
The thing that happened is that once she started her Toshiba, it show a blue screen with some hardware error(never shown again). So I get that laptop and try to fix it.
I tried to start it. It gets stuck while booting system. Just a Win logo visible with a "System is booting" or something like that. And, you can see that endlessly. Just nothing happens.
So I tried to start it in safe mode. It was showing a list of files which have been booted. It gets stuck on ...\classpnp.sys
. I tried repair using CD, bootable USB, etc.
Then I tried to boot portable Ubuntu from USB. Here, everything runs fine. Everything was OK! It was really strange for me because I thought some hardware is off (I thought it might be the motherboard). But when Ubuntu runs fine?
Next day I tried to reinstall Win. I found out that it's not possible. So I get the disk from her laptop and put it in mine. I successfully installed Windows 7 32bit on it. On my laptop it runs fine. I tested also HDD and has no issues.
Next I put HDD back to her laptop, tried to start but it gets stuck on ...\disk.sys
. I don't have any idea what the problem would be (Ubuntu from USB runs fine!). What can be wrong? Can it be a SATA cable to HDD or what? How can I find out or test it?
Please help guys.