It's not specifically me, but rather my friend who cannot connect to our university's wireless. It's specifically something with that computer, because my computer, which is also Windows 7, connects fine to the same network. What's more interesting is that the other computer was able to connect a week ago - it kept up its ongoing connection for about a week, and when the computer shut down last night, it was no longer able to reconnect.
The authentication on my friend's user/password fails, even though the password hasn't changed, and we are using the same one that worked last week (Furthermore, the user/pass I use on my laptop to connect doesn't work on her computer). The ethernet cable which also works on my computer, gets stuck in an "unidentified network" state when used on hers.
She is running Windows 7. I have tried restarting, holding the power button to reset motherboard, and I've made sure it acquires IP and DNS information automatically (enable DHCP I believe it was called). I've also tried uninstalling the ethernet driver, and then restarting. It did reinstall the driver, but still no luck on getting past the unidentified network problem.
Any suggestions? Note: I cannot reset the router, because I do not have access to it. Note2: Her computer has chinese as its default language, so any error messages/information you'd need would likely have to come from command line. The one error I got from running Windows diagnostic test on the ethernet cable translated roughly to: "Local Area Connection Does not have a valid IP config".
It doesn't matter which one works, as long as one of them can be fixed - I'm perfectly ok with it being either ethernet or wireless, as long as internet can be achieved in some way.
Thanks in advance for any help.