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for the last couple of weeks if I lock my pc with windows key + L, when I try to login I get 'Invalid user or password', then I click on change user, then I can login with my password.

If I try to change my password I also get the invalid password message.

What is wrong?


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Post a screenshot of your users. You can black out their names if you want although thats sort of pointless. –  Ramhound Jul 3 at 4:02
Ya what Ramhound said, sounds like maybe you have multiple usernames that you log into. Maybe the default one auto starts with windows or something (may even have no password, try logging in without a password next time you lock your screen). Also, your caps lock could be on but I doubt that's it given that you're able to log in when you use the switch users option. –  Codezilla Jul 3 at 5:35
I have 4 users on my pc. I tried without a password and same message. –  freddoo Jul 4 at 11:35

1 Answer 1

Maybe the account you have put in is not the right one. If you can't remember the old account you can try with the command prompt method to reset the password. Here is how to:

Step 1: Start your win 7 computer and press “F8″ while the computer boots up. Scroll down to “Safe Mode with Command Prompt” with the arrow keys on the keyboard and press “Enter.” Your computer starts in Safe Mode with Command Prompt.

Step 2: Select the Administrator account that appears on the screen, then enter command prompt. Type: net user ****** 123456 and enter (****** is the account name and 123456 is the new password), it will show you a message that "the command complete successfully".

Step 3: Restart your win 7 computer, then you can log in as ****** with the password 123456. You can go to "Control Panel" to change your account password if necessary.

If this way doesn't work you can resort to Windows Password Recovery Tool Ultimate to reset it.

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