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While browsing a few websites on my laptop my external monitor that I'm connected to decided to unexpectedly shut off (It's a Dell monitor so it went into 'Power save mode') and from that point on my VGA connection no longer works. I attempted with different VGA cables to no avail, then attempted with a TV screen which presented me with 'No signal'. I then attempted to use an HDMI cable on my TV screen which worked just fine which leads me to believe this is could be problem with my VGA port.

Now upon connecting my VGA cable from my Dell monitor to my laptop the monitor shuts off (enters 'Power save mode'), I see the monitor in my screen options as 'Dell E228WFP' which means it can clearly detect the screen however nothing is being displayed, I've tried 'Duplicate screen', 'Extend screen', and even 'Show desktop only on 2', but still nothing is displayed on the monitor (I've tried all of these on both my Dell monitor and my TV screen).

Unfortunately it is necessary that I'm able to use the VGA connection as my laptop screen is greatly damaged and as such I can only see about one quater of my screen, and just my luck that my monitor has a VGA port but unfortunately no HDMI port.

Specifications


Manufacturer: Samsung

Model: NP270E5E-X01AU

Operating System: Windows 8.1

CPU: Intel Core i5-3230M

GPU01 (Integrated): Intel HD Graphics 4000 (Driver version 10.18.10.3621 16/05/2014)

GPU02 (Dedicated): NVIDIA GeForce 710M

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  • @Ramhound Setup installed v10.18.10.3621 (Timestamp 16/05/2014 9:27:30pm which seems correct enough), restarted laptop and tried again however the problem still persists.
    – Prime
    Sep 16, 2014 at 11:25
  • Intel tricked me. I looked at the driver version and saw 10.18.xx.xxxx but I know Intel recently released the 15.33.22.64.3621 update. Leave it to Intel to have two versions for the samething
    – Ramhound
    Sep 16, 2014 at 11:32
  • Yeah I did a bit of a double take when it told me it was installing v10.18.10.3621
    – Prime
    Sep 16, 2014 at 11:35
  • The good news. You should have updated anyways. The bad news that wasn't the problem. You have confirmed this monitor in question works on another pc right?
    – Ramhound
    Sep 16, 2014 at 11:37
  • I plugged it into my tower via DVI and it seems to work
    – Prime
    Sep 16, 2014 at 11:40

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