Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am using Windows Vista 32-bit.

Very often, if I open a folder that contains some .mp4 files (sometimes this does happen other times also), my color theme changes to Vista Basic and this message is displayed:

alt text

If you click on this message, you get this:

alt text

What could the problem be? This is really annoying as it takes a couple to seconds to switch and it switches back if you close the folder.

share|improve this question
What are your pc's specs? – kajdehoop Dec 18 '09 at 23:10
up vote 0 down vote accepted

The explanation is actually stated in that dialog box. Windows Live Photo Gallery, for whatever reason, is needing to switch the color scheme to Basic. Programs sometimes require this because of memory or window management. In the case of Windows Live Photos, it might be due to some kind of media or thumbnail caching.

share|improve this answer

Same switching happened to me too, when I touched a mp4 (HD) movie file.

My solution: never show thumbnails.

on Vista: Organize | Folder and Search Options | View-tab | check: Always show icons, never thumbnails.

I know... it hurts.

share|improve this answer

If an application can't deal with Aero, you get flipped back to Windows Basic.

Some (many?) Java applications are like that (in my case, NetBackup Java Console Thing). I'm surprised that the Windows Live thing causes this problem.

share|improve this answer

It’s most likely due to a buggy video codec for .mp4 files which is loaded by Windows Explorer when it needs to display the thumbnails.

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .