Blue screen of death when moving files

Question

I just bought a new HP AMD II Athlon quad core and everytime I try to move file off my desktop to a hard drive or off my hard drive to my desktop of at least a 1GB or more, my computer restarts itself and gives me the blue screen of death.

can someone please tell me why?

Answer 1

There's usually an error code towards the bottom of the blue screen. You can search the Microsoft support website for the error code, which will return several search results, one of which is usually some possible symtoms, causes, and resolutions of the problem.

As an example, here's one search result for error code 0x00000050.

Answer 2

When copying or moving large files it is a memory intensive operation. The data is stored in RAM (not all at once for larger files, obviously) and then written to the destination. You should be provided an error code on the blue screen which can be searched on the Microsoft website (or use BlueScreenView to read the mini dump files). My initial suspect is the memory though.

Answer 3

We need further info about the error but in a case with a similar situation I've solved installing this:

http://support.microsoft.com/kb/976972