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I have the Syncrosoft License Manager installed, and as far as I can tell, this is a dongle-based licensing scheme. I do not have any software that requires a dongle, nor do I have a key dongle.

I would like to remove this program, but am not sure if it will affect one of my installed programs.

How can I determine which software (if at all) installed this license manager?

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  • Mod was asked to move to Super User.
    – ysap
    Oct 26, 2014 at 17:55
  • I was able to find the Syncrosoft installer file in one of the software packages I once downloaded and installed. In my case it was CV-Piano.
    – ysap
    Oct 27, 2014 at 19:37

1 Answer 1

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Hope these information will present in log file in the installation location as it would log the info about the license provided to the software

[Win XP]

C:\Documents and Settings\All Users\Application Data\eLicenser\Logs\POS_Used_eLicenser_Serialnumbers.log

[Win Vista/Windows 7/Windows 8]

C:\ProgramData\eLicenser\Logs\POS_Used_eLicenser_Serialnumbers.log

[Mac OS X]

/Library/Logs/eLicenser/POS_Used_eLicenser_Serialnumbers.log

Hope this helps!

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  • Thanks. I do not have that file in the Logs folder in the program's installation folder (no such directory under Application Data). However, a thorough search on my whole hard drive gave me the clue I needed. Syncrosoft's installer itself was found under one of the Download folders of the CV-Piano program I once installed.
    – ysap
    Oct 27, 2014 at 19:35

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