I brought an upgrade disk for Windows Vista Ultimate 64 bit. I want to upgrade my Windows Vista Home Premium 32 bit to that. Now I am having activation issues. So I rang up Microsoft, the girl answering my phone, after a long while told me that I can't upgrade from Windows Vista Home Premium 32 bit to Ultimate 64 bit, and that my license is invalid.
But my understanding was that I can't do an in place upgrade where I get to keep all my settings. I can upgrade but I have to do a clean install where I won't be able to keep my previous settings.
Am I right or is the license I purchased invalid?