I just signed up for service with Time Warner cable in Dallas, TX. I am supposed to get 7Mbps down w/ bursting to 10Mbps. If I connect the cable modem directly to my PC, I get the advertised speed. If I go through my router I rarely get above 2Mbps. I know its not my router because I went and bought two new routers, both different brands and the same issue occurs. I've also tried both of my laptops so I know its not the computer either. At this point I'm almost positive its their service. No router = fast, w/ router = slow. Has anyone had this issue?
Currently I use a Linksys WRT54G w/ DD-WRT as my router with Windows 7. I've been using it for years without issue. If know one has any ideas I'll have to call CS and pretend I'm not using a router since their only fix is for me not to use a router which I find unacceptable.