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i try to import contacts from one computer to another,

when i try to import the file, i get this error:

" ..personal pst file in use by this user..."

what can i do ?

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3 Answers 3

up vote 1 down vote accepted

If you can't get past the file lock, you can EXPORT your current outlook pst form outlook to a new pst.

FILE/IMPORT AND EXPORT/ to open the EXPORT WIZARD, then EXPORT TO A FILE and so on.

For that matter, you could likely just make a copy of the pst using windows FILE / COPY / PASTE and open the copy on the new computer.

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Make sure the file isn't already open. If you closed the PST file already, close and reopen Outlook to release the file lock.

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Open Task Manager (Ctrl + Alt + Delete) and go to the Processes tab, end any process titled outlook.exe. That should kill anything using the PST file.

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