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To be able to fully use my Logitech AnyWhere Mouse, I looked to install third party softwares

I'm currently running Yosemite 10.10.2 and unable to install SteerMouse 4.2.2.

After many rebooting or fixed permissions under DiskUtility app, I get the same result.

Here's an example of the Console log message after a try:

10/04/15 13:54:40,765 Installer[867]:
  The Installer encountered an error that caused the installation to fail.
  Contact the software manufacturer for assistance.

It's exactly the same problem with USB-Overdrive-31.

What I'm supposed to do?

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  • Pure guesswork, but it may be the kexts it's trying to install. First thing I'd test is if it works with Yosemite's kext-signing switched off - see apple.stackexchange.com/questions/163059/…
    – Tetsujin
    Apr 10, 2015 at 12:18
  • Nice try but nope. I already deactivated it.
    – tbennett
    Apr 10, 2015 at 12:54
  • Then I guess it might be time to contact plenty.jp - though if USB Overdrive is failing the same way, I think the solution is closer to home, but I've no idea how to troubleshoot at that level, sorry. First thing might be to test from a virgin admin account & see how it goes
    – Tetsujin
    Apr 10, 2015 at 12:56
  • On the way then.
    – tbennett
    Apr 10, 2015 at 13:07

1 Answer 1

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Ok I saw that some directory was missing, something in /private/tmp... which prevented an object creation, leading to a null variable.

I went to the /private/tmp directory a saw file named .keystone_install_lock which I suppressed and relaunch an installation. It was just fine after.

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