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I am running Windows 8 with Microsoft Word, and I am making a booklet. When I try and print duplex, the first side prints fine, and then the second side prints upside down. I have tried the thing where you set it to "flip on long/short edge," and it did not work either way. I have tried this with both portrait and landscape; no matter what, the back side still prints upside down. If it helps, my printer is an HP Photosmart 5520. Thank you so much.

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  • How have you set up the individual pages? One page in Word = one page in the booklet, or have you rotated to landscape and used columns to create pages? Jun 3, 2015 at 0:13
  • I selected "booklet" in the page layout settings in word. As a result, the pages just seem to have gotten smaller. Also, now two pages go on each side of the paper (for a total of 4 pages per sheet of paper). They are in the correct format for printing. I just need to fix the simple issue of making both sides of the paper face the same direction. Jun 3, 2015 at 0:16
  • Very strange that the 'flip on short edge' setting didn't work. It may be a driver problem. Will see what other say, but you might be up against having to do the duplexing manually.
    – hBy2Py
    Jun 3, 2015 at 0:23
  • That's what I may do. No big deal, really. Only maybe a 10 page document or so. Thank you for the help anyway. :D Jun 3, 2015 at 0:26

6 Answers 6

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You noted trying each of these settings:

  • Flip on long/short edge
  • Portrait/Landscape

However, you didn't mention which combination therein you tried.

The reason I mention this is because I'm picturing say for example a calendar; if you're in Landscape & Flip on Long edge; then the normal / expected result would be that the back page is printed upside-down relative to the front page.

This is because, when you flip to the next page of the 'calendar', the upside-down page would now be right-side up by the change in position.

The same would hold true, for Portrait & Flip on Short Edge as well; because if it's in portrait and the flip is at the top you'd assume the same sort of change in position.

If it still didn't work after trying either of these two scenarios:

  • Flip on long & Portrait
  • Flip on short & Landscape

Then I would strongly suspect the cause is a bug. In that case, you should check if there are any updated drivers for the printer, which I think you'd find here: http://support.hp.com/us-en/product/HP-Photosmart-5520-e-All-in-One-Printer-series/5157533/model/5157535/drivers/

And check Windows update in case the issue is the fault of Word. You might have to check the 'optional' updates as well as the 'important' updates to be through.

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I see the problem is evident with more recent HP printers and have tried the solutions suggested above, however: Interesting that an old Acer Aspire running XP Professional (V5.1/ SP3) will via router & Wi-Fi drive my HP Photosmart 3310 All-in-One to print a Word document double sided perfectly, whereas my desktop running Windows Ultimate 7 (64bit) and an HP laptop running Widows 10 (64 bit) when printing exactly the same Word document and sending print signal via the same router & Wi-Fi will print alternative pages upside down. I have made sure the printer preference configurations on the later machines match those in Acer but still no progress.
I agree there must be a bug and we therefore have to look to Microsoft & HP to provide a fix.

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MS Word 2007, Epson Artisan 835 printer.... I fixed that issue after playing with the print options. I would have never guessed this one, but I found it accidentally, Go to Print, Properties, Page Layout, Two-sided printing; Settings: Binding Edge: check [LEFT] and now my booklet prints correctly. It was set to center by default.

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  • This would not necessarily work for the OP as they have a totally different printer to you.
    – Burgi
    May 8, 2016 at 18:27
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I have tried all the combinations - long edge, short edge, landscape, portrait and Microsoft Word mucks it up each time. Simplest to print odd pages, then put the paper back in the tray the correct way round.

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I agree with Mike. Word 2000,Epson XP760 printer. Landscape, two columns, A4. (It was really frustrating till I read his reply as I was time limited doing a booklet for a funeral).

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    Please don't add "thanks" as answers. Invest some time in the site and you will gain sufficient privileges to upvote answers you like, which is the Super User way of saying thank you.
    – DavidPostill
    Mar 3, 2017 at 23:24
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Having tried everything listed above and gotten completely confused, I finally got it. Under "page layout" there's an option called "double sided". It defaults to off.

Simply switch to "Long Edge Binding"

enter image description here

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