I have a Brother DCP 9020CDW has been locked with the function lock and I do not have the password.
The interface is different than for the MFC-9560-CDW. So this answer to a similar question doesn't help me much.
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Welcome to Super User! More details are needed. Please tell us what you have researched and attempted to resolve this. Take a minute to read How to Ask to improve your question.– CharlieRBJun 3, 2015 at 15:36
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1 Answer
Answering my own question.
I called Brother Support. The recipe for a factory reset (thou will loose all settings) is as follows:
- Press the lightened home icon for about 5 seconds.
On the display you will see 4 bars, the top ones indicating some details about the printer, the lower ones being empty.
- Now press and hold the lowest bar for a few seconds.
A numeric touch pad will appear in the display screen.
- Type
*2864on the numerical pad that appears.
This will get you in maintenance mode.
- Press
01
The printer will display parameter init for a short while and then maintenance again.
- Type
99
The printer will reset, and the process is complete.
