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I've researched compatibility, and all is a go with the hardware. I've googled the subject, and found nothing. Furthermore - no log file is generated!

Windows Home Premium 64-bit upgrade fails on a Gateway DX-4200. It's going all the way through the installation process, and when it reboots - nothing - and the monitor isn't getting a signal ("No Cable"). For this reason, I disabled the onboard video, plugged in a PCI-E card from another machine that accepted 7 flawlessly, and got the same result.

I plugged the drive into another machine and looked for the setuperr.log (Yes, I know the $windows...\panther... ) but it doesn't exist!

Swapped out RAM - same result.

I'm stumped. Any ideas?

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2 Answers

up vote 1 down vote accepted

Have you tried it without upgrading? I know you have upgrade media, but there are ways to install without upgrading:

http://www.winsupersite.com/win7/clean_install_upgrade_media.asp

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I'll let you know how this works out - thank you. –  CoffeeBean Jan 8 '10 at 11:52
    
It worked! I don't know why it worked, but the fresh install did. What's really puzzling is the lack of any logs created during the fails to at least give us a clue. Thank you! –  CoffeeBean Jan 9 '10 at 14:50
    
Excellent! I always prefer to do clean installs myself. It's just something about upgrading such a hugely complex piece of software... Eeek! –  jasonh Jan 10 '10 at 9:08
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drive could be faulty. Or windows setup is corrupt. Try reinstall?

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Drive tested fine. Drive was wiped using WipeDrive, as well, installed with a clean Vista, then reinstall has been tried no less than 4 times. I should also mention that this system has been running Vista without incident since May '09. –  CoffeeBean Jan 8 '10 at 2:19
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