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I tried to find any email that comes from blocked.com

Here is a screen shot of my search results:

enter image description here

As you can see from the pictures, many emails show up in the search results, most of which do not have anything to do with blocked.com.

Often, .com is highlighted. It looks like any email containing .com shows up which doesn't help me find what I'm looking for. I tried to search for "blocked" and then so many emails that do not contain blocked at all show up.

It didn't used to be like this I think.

What did I do wrong?

3
  • Can you find emails from blocked.com in the mailbox if you scroll through them manually ? Have you tried using filters like "from" or "subject" ? How about indexing settings ?
    – clhy
    Jul 25, 2015 at 18:36
  • I tried but there are too many other emails. So I tried and I didn't anything from blocked.com
    – user4951
    Jul 26, 2015 at 3:26
  • It used to work fine. Somehow it didn't work anymore
    – user4951
    Jul 26, 2015 at 3:29

2 Answers 2

1

If your emails are still available in webmail, check for Outlook sync settings. If Sync settings are correct, you must rebuild search indexing to resolve this situation

How to rebuild search indexing in windows ?

  1. Click on start & search for Indexing Options
  2. If Microsoft Outlook is not present in the list of Indexed Locations

    • Click on Modify and Select Outlook from options & Click OK
    • Click on Close to exit the Indexing Options Wizard
  3. If Microsoft Outlook is listed, click on Advanced

  4. Click on rebuild under Troubleshooting
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  • How does this solve the problem? I'm puzzled as to how indexing would lead to more accurate search results within outlook
    – Prasanna
    Jul 27, 2015 at 16:01
  • Over the time .ost or .pst files do get corruption. Losing indexing information is one of them which affects email search. Hence you are required to rebuild search indexing. Refer to support.microsoft.com/en-us/kb/2769651 & see if it makes sence. I do this atleast once at work ;)
    – clhy
    Jul 27, 2015 at 16:10
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You should enclose your search string in double quotes and place it in the appropriate field like "from:" or where applicable like shown below to get the results you need. See screen shot below
enter image description here

There are tons of help out there for this. I looked up http://www.howto-outlook.com/howto/searchcommands.htm

In order to add search fields, on the Outlook home tab look for "More" button as marked up in the below picture and select the fields you need to add.

enter image description here

You can remove fields, after they are added below the search box, by clicking the cross mark next to the field.

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  • how do you show up the search like that?
    – user4951
    Jul 26, 2015 at 3:28
  • I have edited my answer in response to your comment
    – Prasanna
    Jul 26, 2015 at 17:01

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