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Possible Duplicate:
www not present in some websites

I have a flash movie that I am embedding on mysite.com the domain i have registered is mysite.com what I don't understand is why I can't view the exact same page and load the same information on www.mysite.com ?

Do I need to go into my control panel and enable something? Pay more money? Re-direct?

Thanks for any tips.

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This has been answered about a billion times already. Please use the search function. It is also probably more suited to be asked on serverfault anyway. – MDMarra Jan 15 '10 at 3:26
ok; i would love to 'mark' your answer as the accepted answer, but you didn't post it as an answer. hope that you have a good night and thanks. – jml Jan 15 '10 at 3:33

marked as duplicate by MDMarra, Diago Jan 15 '10 at 6:46

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

1 Answer

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This is down to DNS.

This is dependent on your host, and you may want to ask them for help if you haven't done it before.

Basically, you need to set a record in the mysite.com zone called www, make it a Cname with a value of mysite.com.

If you do not have an option just to create a cname, then try creating a record for WWW.mysite.com anyway you can and put the same value (ip) in for it as you do for the main non-www address.

You also need to set host headers up on the web server, but this really should of already been done.

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+1 for the excellent answer: But they'd be creating the host record named just "WWW" for the zone/domain named "mysite.com". Else it'd be "www.mysite.com.mysite.com" ;) – techie007 Jan 15 '10 at 4:01
ahh... +1, you are correct - missed that!... I don't know how mass hosting works, would they have a zone for each .com, or just have it all in one .com zone :S... anyway, you are correct! – William Hilsum Jan 15 '10 at 4:35
Right on the money. +1. – John T Jan 15 '10 at 5:12

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