4

So my preview is crashing, I have a crash report here.

I’ve tried a few things:

  1. Deleting all Preview preferences
  2. Completely reinstalling Preview from Pacifist

Every time I open up anything in “Preview” it crashes.

I’m not sure what the cause of this is, nothing described seems to fix this, I've tried:

If you would like more information or would like me to clarify, please let me know.

Improve this question
2
  • When is it crashing?
    – Tetsujin
    Aug 28, 2015 at 6:25
  • @Tetsujin anytime any file is opened whether it be an image or pdf
    – Downgoat
    Aug 28, 2015 at 23:47

4 Answers 4

Reset to default
3

I had the same situation as you. -- Not only did Preview crash every time I opened a file, the Application Specific Information section of the Crash Reports was identical to yours. I tried all the steps suggested by Tetsujin, but had no success. Hours looking at other sites produced suggestions related to fixing permissions and deleting items in ~/Library/, but all failed.

Then I found a posting that fixed the crash problem! It suggested:

  • Reinstall any recently deleted font

For this person, it was to reinstall Office 2011 fonts. Because I had recently upgraded from MS Office 2011 to Office 2016, reinstalling Office 2011 fonts was my fix as well. Clearly, the upgrade process had deleted a key font.

If you have recently made any changes to an MS Office Installation or deleted any fonts, try reinstalling the affected fonts next.

Improve this answer
1
  • I had removed a bunch of fonts that were causing Photoshop to crash. Restoring those fixed the Preview crashes. Thanks!
    – milesw
    Oct 23, 2015 at 2:20
2

There is also a preference file and data in your ~/Library/Containers/com.apple.Preview/ folder, that you could move somewhere temporarily to see if it solved the problem.

Improve this answer
1

Things to try...

  • Clear Preview's saved state...
    ~/Library/Saved Application State/com.apple.Preview.savedState Delete the entire com.apple.Preview.savedState folder.

  • Fix permissions, Verify & if necessary Repair disk, using Disk Utility.

  • Reset Home folder permissions & ACLs using OnyX - Maintenance tab/permissions, tick the box at the top then Execute.

  • Re-apply 10.10.5 using the 10.10.5 combo update, not the delta from App Store.

Improve this answer
1
  • Nothing seemed to work. I'll try reapplying the OS X update
    – Downgoat
    Sep 13, 2015 at 2:06
0

I had the same issue! Sometimes simplicity does the trick- my error seemed to be related to markups and highlights I was adding to a PDF, at least based on my analysis of the crash report Preview gave me.

Solution

Create a duplicate of the file, and just continue working on that (no loss of work or progress!). You should be all set!

Improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .