Question

I've been trying to get my DrayTek ADSL router to connect using PPPoE to t-online here in Germany I called customer support and thought I'd gotten the information I needed. Unfortunately it still doesn't appear to work. Are there any t-online (Germany) customers that have configured their own routers and can give me some pointers.

To connect I need to enter a username and password I was told that the username should be in the format: Anschlusskennung (12 digit number) T-Online Nummer(12 digit number) Mitbenutzernummer (4 digit number) @t-online.de e.g 0000000000001111111111112222@t-online.de

I have tried to connect with the username in this format but I get no connection I did notice that my email address (which I obviously don't use is) in the format: 111111111111-2222@t-online.de Which makes me think that I'm just missing some key formatting information. I'd appreciate any help here as I have a very good router sitting here gathering dust.

Answer 1

You'll need three numbers: "Anschlusskennung" (always 12 digits), "Teilnehmernummer" (12 or less digits) and "Mitbenutzerkennung" (4 digits) and your password.

Example Data:

• Anschlusskennung: 111111111111
• Teilnehmernummer: 222222222222 (12 digits) or 33333333333 (11 digits)
• Mitbenutzerkennung: 0001

Example 1 (Teilnehmernummer with 12 digits):

1111111111112222222222220001@t-online.de

Example 2 (Teilnehmernummer with 11 digits):

11111111111133333333333#0001@t-online.de

Some routers have problems with the "#" sign so you can try this:

Example 2a (Teilnehmernummer with 11 digits):

11111111111133333333333\#0001@t-online.de

If you are using "T-DSL Business" you'll only need the "Benutzerkennung" (12 digits, here 444444444444) and the format looks like this:

Example 3 (T-DSL Business):

t-online-com/444444444444@t-online-com.de

Answer 2

i found this, maybe you'll need the # sign:

Enter your PPPoE user name (default XXXXXXXXXXXXXXXXXXXXXXXXX#0001@t-online.de)

and here:

"Anschlusskennung is a 12-digit number. "T-Online-Nr" is a number consisting of up to 12 digits. "Mitben.-Kennung" is usually "0001".

For example for an "Anschlusskennung" of "000123456789", a "T-Online-Nr" of "321111111111" and the primary user (Mitben.-Kennung "0001") the login name would be: 000123456789321111111111#0001@t-online.de

HTH

Answer 3

I'm having the same problem mate! It getting to the point I may just find someone els.

Been waiting sconce Nov 09 for the username and password in the post!

If you have the DSL signal down your line why should you need a username and password? Nowhere els in the world does.