I have an issue which includes my Turtle Beach Gaming Headsets PX3's. Every time I try connect them to the computer but it won't be recognized by the system. My headset is fully charged but will not connect.
How can I resolve this?
1 Answer
According to Turtle Beach's support documents, you need to do the following to use the headset in wired mode connected to a PC.
1) Power on the PX3 headset.
2) Insert the USB Mini-B end of cable into the headset and the USB Standard-A end of the cable into your computer.
3) Double-press the Power button on the headset to enter Wired Mode. (When you double-press, be sure to press the button firmly, but not too quickly; if the double-press is done too quickly or too slowly, your computer will only recognize your headset as the PX3 Charger.) When successful, a double tone will sound and the LED on the headset will change to solid RED.
4) Go into your computer's sound settings and make sure "PX3 Headset" is set as your playback or output device.
answered Sep 21, 2015 at 14:44
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I have the booklet with me and I know how to do it but when I go to sound preferences on control panel then to microphones, it doesn't show up Sep 21, 2015 at 14:46
Control Panelto see if the headset is selected as the playback device.