problem: you try and open a word document and it produces the message
Word cannot start the converter mswrd632.wpc
Might i suggest (if you're IT staff in an operational environment such as a service centre) that if a user calls up with this you ask them the following question...
Does the name of the document you are trying to open start with "~$" and is the icon pale and greyed out.
Yes, seriously. I've had this error triggered a number of times by users trying to open temp files. Point them to the correct file. Accept their heartfelt thanks.
this is probably caused by a security update see http://support.microsoft.com/kb/973904
but before that.. try and rename you .doc file to .docx
an incorrectly renamed file can also cause this error.
if you open teh renamed file and get junk.. then it was probably a binary file and this will not help. rename it back again.
the support article lists this as a possible solution..
Let me fix it myself