Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I bought 4 new LG DVD writers and all four writer shows blurbirds.exe named application inside it. EVen if i insert any cd or DVD it won't detect anything but shows thosde 4 files only

what should i do

I tried their bluebird removel tool but it is not working

I am using window server 2008

share|improve this question
up vote 1 down vote accepted

According to this post, LG has a firmware update for drive model GH22NS50 available here that removes the Bluebird software. Make sure your drive model matches before applying this firmware. If you have a different model, check LG's site for an updated firmware for your drive.

Edit: Other things to try:

  • Test one of the drives on Windows XP/Vista/Win7 to see if the Server 2008 is getting in the way of your firmware updates working.

  • It probably won't help, but try contacting LG support.

  • Return the defective drives to the retailer. Get 4 more drives -- consider buying a different model of drive; preferably one without the special Bluebird c**p.
    (This one's my favorite solution to brand-new hardware that's not doing what it's supposed to be doing.)

share|improve this answer
Actually the posts say that this happens when the drive is empty but in my case even when i put any cd inside it it won't recognise it and only shows bluebird four files. Looks like drive is pointing to some other memory inside DVD writer. EVen when i try to do firmware update it says to me to remove the disc inside but disc is not there. – Mirage Jan 20 '10 at 23:04
you're right. sounds like if they aren't taking firmware updates to fix they're likely defective. have you tried them on winXP or Vista machines? – quack quixote Jan 21 '10 at 3:22
no i haven't tried on Vista. I am thinking of replacing them today. LG wasa good brand for me in the past but from now i won't buy it. I am thinking of replacing with Liteon DVD writers – Mirage Jan 21 '10 at 3:35
yeah, i've got a new LG GH24 drive that i'm... less than crazy about. at least it didn't come with the bluebird stuff; that would drive me nuts. – quack quixote Jan 21 '10 at 4:13

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.