Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Whenever I receive a file in Windows LIVE Messenger,

the files tend to hang for about a minute once complete (100%).

Details about my setup:

Windows 7, Live Messenger Build 14

AVG Antivirus 9

Anyone have a solution to this?

share|improve this question
I think you'll need to provide more details about your setup for anyone to be able to give a sensible answer. – ChrisF Jan 23 '10 at 15:44
up vote 1 down vote accepted

This is usually down to Antivirus, particularly one that hasn't fully integrated (or is not fully compatible) with Windows Messenger.

Take a look in the Options > File Transfer and untick Scan files for viruses using box.

alt text

This is safe, especially if you have an active virus scanner as it will be scanned anyway - this is simply an extra level of protection.

Alternatively, you may want to look in your received files directory - I had this problem a while ago where it would look like it was hung, but the files had completed.

share|improve this answer
Thanks Wil! Very helpful answer! I'll see if it gets stuck next time! :) – RadiantHex Jan 23 '10 at 16:05

you can download the latest full Offline Installer instead (e.g. from Softpedia):

Windows Live Messenger 2009 14.0.8089.726

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.