ASUSTeK Computer Inc. is a Taiwanese company specializing in manufacturing hardware such as motherboards, video cards, optical discs and portable computers.

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USB doesn't work but drivers and device manager seems ok

I have Asus laptop N76V series with Windows 8.1. When it was given to me at work, it had 3 devices with yellow bangs in Device Manager (Error code 32): USB Controller, Intel(R) 7 Series/C216 Chipset ...
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16k views

How to access BIOS on an ASUS laptop?

I just bought an ASUS laptop with Windows 8 installed. How can I access the BIOS? I tried to click any of the usual keys during power-up: ESC, DEL, F10, F8, F2... non of them work - I just get to ...
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578 views

Debug SYSTEM_THREAD_EXCEPTION_NOT_HANDLED in Windows 8.1

Problem Every three days or so my Windows 8.1 CPU blue screens with the following message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED AsusTP.sys Usually it then restarts without a problem. Today, after ...
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1answer
191 views

Hear myself in Asus Orion Pro headset

I can hear myself in Asus Orion Pro headset when I'm talking. I believe that this is a kind of configuration problem, could you help me please? Solution: Control Panel -> Sound -> Properties -> ...
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1answer
61 views

Windows 8 on a newly bought laptop

I just bought a new ASUS laptop with Windows 8 installed on it in a well-known store. I didn't get and CD of Windows 8, nor any written license attesting that I am the legal owner of that Windows 8 ...
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80 views

ASUS G75VX, after closing the lid and reopening, often speakers don't work (only subwoofer)

If I close the lid on my G75VX when I come back and reopen it only my subwoofer plays sound. A reboot fixes the problem every time. This happened on Windows 8 and since updating to 8.1, I have also ...
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1answer
518 views

How to bridge Asus router over wired connection to Linksys router?

I have an Asus RT-AC68R router that is itself plugged into an old Linksys WRT54G that is then plugged into the cable modem. We have two routers to get coverage across the house with a wired ...
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117 views

EeePC 1005HA 2nd Hard drive?

I have an old Eeepc 1005HA netbook lying around that I want to turn into a lightweight home server. As part of its server duties, I'd like it to host some NAS drives and maybe a small personal ...
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192 views

Asus k43s Laptop windows 7 installation

I somehow formatted the OS drive so now when I try to install windows 7 on my Asus k43s laptop (boot via DVD) I get the " I/O unexpected error, error code: 0xc00000e9 " I tried win XP and 8, same ...
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231 views

Asus Windows BIOS flash not working

I have a asus K53E and I reinstalled windows using the serial key that my laptop came with. I am now trying to instal the BIOS flash program for windows that asus has. But when I try to it says. ...
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1answer
115 views

Nvidia 8500GT Won't display video on Asus M2A-VM

I am trying to build an htpc out of old parts and everything seems fine but I want to use a dedicated card to not use up all my onboard RAM while outputting video. My motherboard is an Asus M2A-VM and ...
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2answers
45 views

Nvidia hardware / display driver issue (TI 660) - looks like HW problems but is fixed with driver update

I'm baffled and need to know if I'm missing something. My system (ASUS mobo, GTX 660 Ti, Win7 64) has been crashing every so often the past week. Symptom is my display goes black and upon reboot, I ...
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175 views

ASUS PPTP VPN server doesn't work with OSX, works fine with Android phone

I am trying to use the built-in PPTP server on my ASUS RT-AC68U to VPN into my local network. After going through the setup procedure, I have found that I can connect to the VPN just fine. However, ...
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1answer
1k views

Is the reason for weak wireless signal on new laptop the wireless card itself or the antennas?

I just bought a new laptop ASUS N550JV. I wanted to test the wifi receivers of my two laptops (the old and the new), so I put them together and scanned for the neighboring wireless connections. My old ...
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1answer
359 views

Random Wi-Fi Internet outages

I just bought and installed a new ASUS RT-AC68U wireless router and it works very well for most devices on my home network but others experience Internet outages at random intervals of time. I haven't ...
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3answers
6k views

Asus Smart Gesture too sensitive in Windows 8.1

I recently upgraded to Windows 8.1. When I go to the start menu on my Asus Ultrabook I use the trackpad 2-finger scroll to move from left to right. However as soon as I stop scrolling and go to move ...
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2answers
23k views

Windows 7 wifi / ethernet driver for Asus X551CA Notebook

I bought a notebook Asus X551CA. I installed Windows 7 Professional 64 bit, but when I went to download official drivers for Asus, I can download drivers only for Windows 8. I installed Windows 7 and ...
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9k views

How to boot from USB on ASUS X551CA?

This laptop - Asus X551CA, does not have any optical drive, and I am trying to boot it from USB, so I could install an OS to it, because its newly bought and has no OS in it. My USB is perfectly ...
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237 views

ASUS Anti-surge protection fried (?) MOB and PSU

I bought a pc about 2 months ago and it was working great until yesterday. I was playing Magika ( steam game ) which is a very light game and suddenly my PC rebooted. When it came back, the initial ...
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149 views

Asus x5daf laptop won't boot

Don't know if this is fit for superuser, but here goes. I'm trying to bring this notebook back to life. While being in Windows, the notebook turned off and now won't start. When pressing the ...
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4k views

Asus t100 not turning on

I have an Asus T100 transformer tablet with Windows 8.1. I plugged it in to charge and now it won't turn on. The red charging light is on, and if I hold the power button in for about 10 seconds, this ...
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478 views

How to check actual onboard graphics memory of a mother board?

I have Asus P7H55-M LX motherboard with 2GB RAM and Windows XP SP3 installed. I want to know How to check actual onboard pure graphics memory of any motherboard? without any approximation ? I tried ...
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220 views

Windows 8 swipe gestures (synaptics no registry files)

I have an Asus s400c ultrabook and now some of its touchpad gestures like two fingers in metro UI, right egde and up edge swap wont work but rest of the gestures work pretty fine. I checked registry ...
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2answers
1k views

Asus router RT-N56U unnecessarily opens extra ports for a DMZ device

My Asus RT-N56U router (latest firmware 3.0.0.4.374_979) opens port UDP 3659 for a Playstation 3 which is already in DMZ. The DMZ was set up properly with a static IP assigned to the PS3 and the ...
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4answers
1k views

ASUS N550 laptop not charging on ubuntu after updating kernel

I'm using Ubuntu 13.10 on a pretty new ASUS N550jv laptop. When I was using kernel linux-image-3.11.0-11 everything was quite well (kinda..), however, when I updated the kernel using the automatic ...
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1answer
5k views

Windows 8.1 ASUS notebook touchpad doesn't work properly

First, my configuration: ASUS N750JV Intel Core i7 4700HQ (2,40-3,20 GHz) 16GB DDR3 NVIDIA GeForce GT 750M Samsung 840 Basic 250GB SSD 1TB HDD No touchscreen, only touchpad (quite important in this ...
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1answer
42 views

Stucked in BIOS(AMI)

I was trying to install Ubuntu (the installation went well) while already having installed windows 8. After installation I wanted to change the boot option back to hard drive but this option wasnt ...
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1k views

Reinstall windows8 and install original Windows 8 laptop ASUS K55v From Hidden or Recovery Partition

One of my friends laptop the explorer.exe file is damaged and I could not fix it ,now i want to change or reinstall windows. now I 'm currently using the original Windows 8 ,I want to re-install ...
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1answer
727 views

Dual Boot Linux and Windows 8 on ASUS laptop (Windows 8 Installed)

I'm having trouble locating information on installing linux on a ASUS laptop with Windows 8 pre-installed. I'd like to (1) retain the existing Windows 8 partition since its loaded and configured to my ...
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1answer
140 views

Does Asus H87M-E better fit with 2x8GB or 4x4GB RAM combination?

I am planning to buy asus H87M-E motherboard (https://www.asus.com/Motherboards/H87ME/). I read that some motherboards are better suited for 2 modules, and some better for 4. So does 2x8GB or 4x4GB ...
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952 views

Windows 8 Asus laptop: Screen Brightness is auto-adjusting despite being disabled

I'm not sure if this is a problem being caused by Windows 8, the asus power-management programs, or what. Whenever my screen is displaying something darker, specifically the Steam client or in ...
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95 views

getting hdmi to work on asus ux50v

My Asus UX50V has a HDMI port on the back however Windows 7 is not recognizing it. According to asus.com the laptop has a NVIDIA® GeForce® G 105M , with 512MB VRAM. According to the "More details ...
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81 views

How do I mark a disk as OK (Asus/Intel Software RAID)

I have an Asus P8Z77V_PRO mobo using Intel RAID (Windows 7 x64). A drive has an error, but after examining it with SMART tools, I'm satisfied the drive is fine. Unfortunately, I can't figure out how ...
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1answer
2k views

Wireless AC adapter indicates max speed is 54Mbps when connected to wireless AC router

The software that came with my network card indicates that my max speed is 54Mpbs when connected to my home wireless network, if I modify the Tx Power adjustments in the software I am able to get ...
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48 views

Wireless connection not seen by msi laptop

I have an Asus RT-N12E and a couple of laptops and other devices that are connected to this router. The wireless connection is working fine on all of this devices until this morning, when on one of my ...
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2answers
2k views

Boot issue with ASUS K55A - Black Screen

A fiend asked me to look at a problem on their laptop. Laptop is an ASUS with the model # K55A-HI5103D running Win 8. It started getting an error on boot about having an issue with a PXE utility?? ...
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43 views

Need to disable OLED

I have an ASUS G50VT laptop with a OLED screen. Since I cant get the linux program that controls it to work on Linux Mint 16. I want to turn it off or disable it to prevent "burn in". I know it can be ...
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1answer
205 views

ASUS F402CA-WX102H random crashes after UEFI Secure Boot disabled

I have a ASUS F402CA-WX102H notebook. I disabled UEFI Secure Boot, booted on USB and installed Debian Wheezy (double boot with Windows8 for now). The installation process worked fine, but the ...
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1answer
170 views

Laptop charging reminder utility [closed]

My ASUS Windows 7 laptop naturally tells me when the battery is getting low. But I like to keep it charged whenever possible, and sometimes I forget to plug in. Where is a simple ...
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1answer
2k views

New build Asus Z87-A motherboard; PC not starting, DRAM memory LED lights up red

I have problems with a newly build computer with a Asus Z87-A motherboard. We build several computers with the same configuration and all the other ones were working fine. First I thought the DRAM ...
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1answer
4k views

Asus ux31e zenbook SSD non-standard / cant upgrade hdd?

I bought a ux31e asus zenbook, and the drive crashed last week. I just cancelled an mSata ssd order because I fear asus has used a non standard ssd!!! what a bunch of crooks, ive lost all my respect ...
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1answer
93 views

How can i update my old motherboard and BIOS?

I am trying to update my BIOS on my old motherboard: ASUS M2N32 WS Pro, current version is 0304, i went to the official support website yet there is no recent update, i need an update dating from 2011 ...
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98 views

Win8 ASUS R503 - My PS/2 touchpad will not allow me to update to the required 8.0.5.0 version

Details: Brand: ASUS Manufacturer: Toro Model: R503U Attemps: Fn+F9 does not work Cannot update from the 6.--(whatever version) to 8.0.5.0. Pros: 8.0.5.0 Allows Fn+F9 to function, which allows ...
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704 views

ASUS Socket 1150 Z87 Motherboards - Differences?

I understand that the H81 / H87 (models?) can't be overclocked and the Z87 can. But what is the difference between: ASUS Z87-A ASUS Z87-C ASUS Z87-K ASUS Z87-PLUS ASUS Z87M-PLUS ASUS Z87-PRO ASUS ...
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1answer
259 views

Asus P8P67 Deluxe mobo: Network adapter off when PC is off; can't wake on LAN

My Asus P8P67 Deluxe (rev 3) motherboard includes an Intel 82579 LAN controller. I have enabled wake-on-LAN with these instructions and it works from sleep, but it does not work when the PC is powered ...
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291 views

Stop Facebook at router?

I would like to limit when we can access Facebook from all our computers/devices. My thought is to put a filter on our router (ASUS N66U w/ stock firmware). I have tried to add a Network Services ...
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109 views

Default Webcam Driver Issues

I'm having troubles getting my monitor-attached webcam (ASUS VK248H) to install on my new computer. On the old computer, it was a matter of not using a USB 3.0 port, but I can't get anything to work ...
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46 views

Why are all my laptop usb ports acting up?

I bought the Asus G75VW around 8-9 months ago, and everything was more or less okay. Now for around a month, all of my USB ports seem to be loose. Tilting the laptop slightly will disconnect them (and ...
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375 views

Asus Windows 8 VivoBook partitioning

There is some problem I cannot find solution for. In the Asus VivoBook S500CA-DS51T laptop I have very tricky partitioning. The screen from Windows Disk management is below I'm interested in ...
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1answer
1k views

Windows 8.1 start-up logo replaced with ASUS logo after BIOS update

I have an ASUS Zenbook and flashed the BIOS to the latest version from the ASUSTek support website. After completion, I saw that the Windows 8.1 logo at startup was replaced by an ASUS one. How can ...