Questions tagged [black-screen-of-death]

The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor.

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Black screen on Windows 10 Remote Desktop after Windows 10 May Update 2019

I always connect to my domain computers using Windows 10 Remote Desktop in version 1809 without any problems. Now, some computers were upgraded to Windows 10 1903 May Update 2019 version. After that, ...
Altomic's user avatar
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232 views

PC running windows 7 Professional, black screen of death

So for the past couple of days I have been attempting to fix a new PC issue which I have not come across before. Before I get into the problem at hand I will give a bit of context. A friend of mine ...
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4 answers
41k views

Desktop PC boots to black screen after ASUS BIOS update

I tried to update my ASUS motherboard's BIOS just now, but after the installation reached 100% on the update screen, the PC restarted and then simply hung indefinitely on a black screen with no ...
Cake Princess's user avatar
3 votes
0 answers
2k views

Why does the App Readiness Service cause black screen with mouse cursor after login?

recently, one of my computers running Windows 10 build 1803 failed to completely login any user on that machine, i.e. a user would login, and then a blck screen with only a mouse cursor appears, ...
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3 answers
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My HP computer desktop turns black with only mouse cursor shown

I have an HP desktop which was working properly until the following happens: It loaded normally as shown in the image showing the Windows logo with the loading dots. The the screen turns black and ...
alim1990's user avatar
  • 107
3 votes
1 answer
4k views

ReactOS won't boot (black screen) [closed]

I recently tried to install ReactOS, and did so by: Downloading the .iso from SourceForge. Writing it to a USB drive using the "Make bootable USB stick" option on the Nemo file manager (for ...
Zackary's user avatar
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3 votes
2 answers
4k views

Taskhostw.exe uses 24GB of RAM and freezes/crashes my PC

First off: Windows 10 Professional build 17134 Intel i5-6500 3.2GHz 8GB DDR4 RAM MSI GeForce GTX1070 8GB So for the past two weeks I've been having problems with my Windows 10 Pro machine: ...
s1h4d0w's user avatar
  • 288
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1 answer
4k views

Black screen after installing nvidia graphics driver

CPU: Intel g4400 Motherboard: GIGABYTE ga-h110m-ds2v Power supply: FSP hyper k 500w 80+ Monitor: AOC IF23 (only DVI and D-SUB) I bought gtx 750ti recently and after I installed nvidia graphics ...
Kim's user avatar
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1 vote
3 answers
2k views

Black screen with cursor after login

This question has been asked before, but none of the answers worked for me. Details After about 5 minutes and 41 seconds (yes, I timed it), my desktop shows up as normal. It only happens on one ...
SIGSTACKFAULT's user avatar
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0 answers
258 views

Laptop screen goes black after changing the battery

I have recently replaced the battery of my Asus laptop, but ever since I'm running in some problem. I can always boot up normally and everything works fine. When I don't have it plugged in, quite ...
Nickpick's user avatar
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2 votes
2 answers
2k views

WIndows starts with Black Screen and Cursor

A friend has an old Windows 7 Laptop that starts up, shows the welcome screen as the default user is logged in, then everything disappears and they're left with a black screen with a cursor, and that'...
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Cannot update BIOS correctly

I own an Alienware 2017r3 with BIOS [Alienware 1.2.14, 02/06/2016]. Support Assist says that I should update to 1.3.12, but by reading online I found out that the proper path for this should be: 1.2....
Athamas's user avatar
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1 answer
163 views

Slow startup after update

I recently had a windows update to v1703 (64bit), which I launched before going to bed and, overnight, my PC got the Black screen of death after the logging. Weird thing is, when I launch explorer.exe ...
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0 votes
1 answer
1k views

Long black screen before Windows 7 starts loading

On an Acer Aspire 7741G laptop, during startup, the computer stays stuck on a black screen before the Windows logo appears. It also affects safe mode, in fact the black screen is even before F8 procs ...
AlexAngc's user avatar
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1 answer
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Lenovo Y50-70 laptop gives completely unresponsive black screen when opening certain websites and other random times

I have a Lenovo Y50-70 laptop and I have a really weird and frustrating problem. My laptop runs absolutely fine except when I take certain actions that include: Visiting a few specific website, going ...
ZSMJ's user avatar
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0 answers
446 views

I get Bsod with either Memory Management or Faulty Hardware Corrupted Page error and changes on files are deleted on reboot

I get Blue Screen of Death on Windows 10, most of the times Memory Management related, but also Faulty Hardware Corrupted Page. I also noticed that when I write/delete a file and then restart the ...
Dejvid's user avatar
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3 answers
3k views

Desktop loads around 5-6 minutes after I log in - Windows 10

I am using Windows 10 Version 1703 Build 15063.540. After I log-in, I get a Black Screen with cursor. Normal desktop loads after around 5-6 minutes in this "blacked-out" mode. I am able to open task ...
user3805515's user avatar
0 votes
1 answer
190 views

Horizontal flickering bands on GeForce 560 Ti

My 5 year old graphics card started showing problems since yesterday - screen has multiple flickering black lines always, even during boot up (so rules out a Windows 10 problem). I still updated the ...
Rex's user avatar
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1 answer
910 views

Windows 7 how to enable/disable services to troubleshoot black screen on login?

This morning after starting my Windows 7 PC I found myself logging into a completely black screen (no mouse cursor as some people get with this similar problem). The Windows 7 login screen comes up, ...
matt's user avatar
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1 vote
1 answer
564 views

Windows 10 PRO VGA HDMI BUG Second screen doesn't work

I don't know if this is the right place to ask, but I really need help. I needed some emulators for my school project so I upgraded my Windows 10 Home to Windows 10 PRO. This was without any problems ...
Tarik Hacialiogullari's user avatar
0 votes
2 answers
19k views

Black Screen after booting Kali Linux after installation

So here I'm after I was so excited to try the new Kali Linux operating system. I've tried to install it with a dual boot with Windows 10 with creating a new partition for the new system. And I guess I ...
Hakim Cheheb's user avatar
0 votes
0 answers
88 views

SFC wants to replace dwmapi.dll to a blackscreen

All my game cds have been tossed out and turned into ISO's. I installed the game Cities Skyline i have via WinCDEmu, then when comodo firewall started flagging things for my permission. I allowed it ...
Brian Thomas's user avatar
0 votes
1 answer
703 views

Windows 10 Black screen after boot logo

So i have been running into this issue with windows 10 on my laptop. After the boot logo it just becomes a black screen. But after I put it to sleep by closing the lid and then waking it back up it ...
Brianthaunicorndinosour's user avatar
1 vote
0 answers
47 views

Unpredictable WHEA Black Screens

Over the last 4 months or so, I have repeatedly had issues with WHEA Error based black screen crashes. As far as customer support goes, I've been given a fair amount of run around between Microsoft ...
Shay C.'s user avatar
  • 11
1 vote
2 answers
77 views

Laptop boots to Acer logo and goes off, boots to logo again

I've been experiencing the black screen of death with cursor everytime i turn on my laptop since yesterday. I was unable to boot to safe mode also. I tried so many solutions but to no avail. However, ...
Qudus's user avatar
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1 vote
2 answers
1k views

Acer Aspire E5-571G shows black screen after Acer logo

I have been on windows 10 for 10 months now. Yesterday, i turned my laptop off and back on, it showed the Acer logo then entered a black screen with just the mouse cursor. I attempted to go into safe ...
Qudus's user avatar
  • 121
1 vote
1 answer
8k views

Black screen of death + no safe mode/boot menu? Windows 8.1

Google suggests this might be a "black screen of death" issue, but the descriptions are diverse and the dates often seem to relate to issues from 2013-2014.... Prequel: About 3 days ago I tried to ...
Stilez's user avatar
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0 votes
1 answer
2k views

Lenovo t400 shows black screen. How to fix?

I have a Lenovo Thinkpad t400 laptop. I Updated antivirus and system asked to restart the computer. I just turned of the laptop and slept. When I turned it up in the morning, light of the screen was ...
Dev Ranjan's user avatar
-2 votes
1 answer
812 views

Explorer.exe not responding on "My Computer" access Windows 7

A little backstory I installed a day ago some corrupted software into my computer and soon after that I got the "black screen of death" on boot. I reinstalled my windows, erasing all partitions ...
Roebrtb4's user avatar
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4 answers
6k views

Windows 7 Black Screen with cursor after boot, Explorer.exe doesn't start

A friend handed me an Acer Aspire one D270 running windows 7 which boots as normal and I assume logs in since there was no password, but then displays a black screen with the cursor. I cannot do a ...
karuhanga's user avatar
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1 vote
1 answer
422 views

Lenovo H50-55 desktop (90BG0024RK) boots to black screen

We have a Lenovo H50-55 desktop (90BG0024RK) equipped with an AMD A8-7600 processor. The system runs Windows 7 Pro x64 and has domain users. The problem we're experiencing is specific to that Lenovo ...
NoMAD's user avatar
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0 votes
0 answers
374 views

win10 black screen with cursor, presumably after an update, found solutions dont work

My windows 10 PC is trying something new which I don't like: It shows a black screen, with only my cursor. The solutions I've found don't work: I've tried WIN+P to open the multiple screen setting ...
Martijn's user avatar
  • 229
5 votes
0 answers
2k views

Windows 10 Black Screen on boot, no cursor, no safe mode, nothing

Last night I was just minding my own business when my monitors kept going black for a few seconds, then turning on again and I noticed that windows was trying to update. Finally it went completely ...
Katie's user avatar
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0 votes
2 answers
1k views

Black screen after BIOS splash screen

Between 2016/09/09 ~15:00 and 2016/09/12 ~11:45, a Toshiba Satellite C670D-11K started experiencing a problem whereby the boot process shows the BIOS splashscreen but nothing else - no "Starting ...
mythofechelon's user avatar
0 votes
0 answers
1k views

Dell Latitude E6420 Black screen of death but external monitor working fine?

My Dell Latitude E6420 has black screen of death. Let me explain what happen. My friend bought a battery for his E6440 laptop and his laptop not starting (no display) he asked me to check on my laptop ...
James123's user avatar
  • 101
0 votes
1 answer
595 views

How to factory reset computer?

So, I have a dell laptop that was running Windows Vista Home Premium. I started installing Windows 7 Professional. However, it was hanging on "Completing Installation", and I read somewhere to hard ...
z7r1k3's user avatar
  • 286
2 votes
2 answers
10k views

Acer Aspire E1-570 Black Screen, Faulty Bios?

Good morning everyone. I am having a bad time trying to fix my laptop Acer Aspire E1-570. I have a black screen of death, when I press the power button the fans start spinning for a second and then ...
Fra93's user avatar
  • 119
0 votes
0 answers
264 views

Linux mint computers blackscreen and beeping sound

After starting my computer my computer goes black and starts beeping. I have installed mint on to my computer recently. I wondering if this problem was related to mint or if it is a hardware problem....
mohammad's user avatar
2 votes
1 answer
4k views

Windows 10 Pro RDP black screen on host after disconnect

When I remote into my computer (Win 10 Pro, Intel 6700, EVGA 960) using the Microsoft RDP server built into Win 10 Pro, everything is fine. It works normally. But when I disconnect and try to use the ...
ifconfig's user avatar
  • 687
1 vote
0 answers
499 views

After a restart I boot into blackscreen with cursor

I have windows 10 64bit for quite a while now. My system suddenly restarted to apply an update (which I dont know of its specifics). After that windows loads on the logon screen I type my password, ...
John's user avatar
  • 21
4 votes
1 answer
2k views

Windows 10 not starting - black screen and letter 'Y'

I have upgraded my laptop from Windows 8.1 to Windows 10 without problems. Windows 10 has worked correctly until today. Now my pc (Acer 5745G) don't boot: when I press the power button, after showing ...
user550714's user avatar
0 votes
1 answer
4k views

Black Screen while Gaming, But Sound still working

While gaming my 2 monitors go black with the no signal message and I hear the Windows disconnect sound like when you unplug an USB. The thing is that the sound of the game is still running and I am ...
Yvan Lourenço's user avatar
2 votes
0 answers
900 views

Black Screen after Windows 10 Update no motherboard logo, no cursor, no safe mode, nothing

First of all, I'm not an expert but a pretty decent hack who finds answers on forums that fix most everyday issues we run into. I "successfully" updated to Windows 10 from 8.1 on a Gateway SX2110G-...
Dan's user avatar
  • 21
3 votes
0 answers
656 views

Windows 10 - black screen on boot

After trying several times since the last couple months, I managed to install a Windows 10 update on my existing Windows 7, using an install image (I had an issue with default boot not being set up ...
Fabo.sk's user avatar
  • 108
0 votes
1 answer
64 views

home page nonexistent in windows 10

Logging in to the laptop is fine but once in I only get a blqck screen with a cursor. I can access task mqnager through ctrl alt del and file explore through that and everything else seems to be ...
bailey stone's user avatar
0 votes
0 answers
245 views

Windows 7 starts to an empty black screen

So everything was working fine, and then last night I dont know if related to the time change, the computer froze. It was late so I switched it off and thought about dealing with it this morning, now ...
Dane411's user avatar
  • 161
78 votes
17 answers
488k views

Windows 10 Remote Desktop Connects with Black Screen then Disconnects

I've been having this issue since I updated (fresh install) to Windows 10 Professional. I used to connect to my computer via RDP through WAN and LAN with no issues. After installing W10 and setting ...
asansal's user avatar
  • 781
0 votes
1 answer
120 views

Black screen device does not work

A black screen appeared, when the system is running again appeared this message: Problems Signature: Problem Event Name: BlueScreen OS version: 6.1.7601.2.1.0.256.48 Locale ID: 1053 ...
Horby's user avatar
  • 11
0 votes
2 answers
835 views

Black screen no log on after install windows 10 on alienware computer

My son has an Alienware computer w/Windows 8, which is only 6 months old. He installed Windows 10 last week and a black screen appeared that contained a cursor, but no login text boxes. We have ...
user487337's user avatar
1 vote
1 answer
368 views

Windows 10 Black Screen, No Cursor, No possible way of doing anythting at all

I'm running an Inspiron one 2330 all in one. The problem is after a messed up install of Win 10, I can no longer do anything on it. It works fine as a display, but the actual PC part of it won't do a ...
JLTT42's user avatar
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