The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor.

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How to analyze a memory dump on Windows after a blue screen error?

My computer running Windows 7 x64 crushes time to time. Could you please advise tool which could help with analyzing memory dump or point out possible reason and further troubleshooting steps? ...
8
votes
8answers
49k views

Windows 7 hangs on black screen for a while after log in

I have observed the following. I get the welcome screen. I click on my user and get the "logging on" screen. After that all I get is a black screen with a mouse cursor. I can't even start Task ...
4
votes
7answers
5k views

Windows 7 Black screen of death

My two week old computer went down early this afternoon. I've been working all day to fix it with no luck, I'd really appreciate any help or advice that you can offer. I'll also mention that I am ...
4
votes
2answers
7k views

How do I stop mapped network drives which aren't available preventing Windows 7 64-bit booting past KSOD?

I have a QNAP server on my home network which I've mapped a few folders in Windows-7x64 using NFS. This works perfectly except for when I switch the server off (or disconnect it from the network). ...
6
votes
7answers
4k views

Black Screen when Computer Boots

I'm having a serious problem with my computer; I think I've narrowed it down to the motherboard, but I'd like a second opinion before I spend the money. I have no idea what's wrong. Before I moved ...
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votes
0answers
1k views

Flickering black screen after kb2919355 (Windows 8.1 Update 1) - no OS access - no safe mode - can't system restore

I can't believe I'm going through this again. I recently updated my windows 8.1 with kb2919355 and my PC doesn't boot anymore. I'm getting a black flickering logon screen where it's impossible to ...
4
votes
5answers
34k views

Black screen with cursor after successful Windows 10 upgrade

Last night I tried to upgrade my Lenovo G580 laptop from Windows 8.1 to Windows 10 using the icon/reserve feature in the corner. It completed 100%, rebooted, asked me whether to use Express Settings ...
4
votes
3answers
1k views

Getting a black laptop screen

I get a black screen when I boot my laptop. The laptop was in sleep mode initially, so when I pressed the power button, it looked as if it woke up from sleep mode, but the screen was blank. So, I ...
1
vote
0answers
274 views

Windows 10 installation hangs with black screen and cursor [closed]

This is a question + answer for the benefit of others. We just upgraded to Windows 10 from 8.2. It proceeded through installation to 100% okay; it allowed us to log in and customise a few settings, ...
1
vote
2answers
1k views

Windows 8.1 Display Driver Gone? Black Screen on Boot and Safe Mode

I've got some really weird problems with my computer. It's the Asus G750JX Notebook. To clarify; I've got one 256 GB SSD(Windows is on a 90GB partition) and a 1TB HDD(which I installed by myself). ...
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3answers
10k views

Windows 10 Black Screen with working cursor after login

I tried upgrading to Windows 10 yesterday, the update went fine, and after choosing the express setup, I logged in successfully, but now it's been stuck on a black screen with a cursor. I've tried ...