The Black Screen of Death (or KSOD) is when Windows Vista or above loads only a black screen and your mouse cursor.

learn more… | top users | synonyms

9
votes
3answers
76k views

How to analyze a memory dump on Windows after a blue screen error?

My computer running Windows 7 x64 crushes time to time. Could you please advise tool which could help with analyzing memory dump or point out possible reason and further troubleshooting steps? ...
9
votes
3answers
11k views

Windows 8.1 black screen with mouse, cant acces task manager or safe mode

I am using Windows 8.1 (as an upgrade from 8). Yesterday I had to boot in safe mode through msconfig, but when my PC restarted, the Windows logo screen went black with only the cursor on the screen. I ...
8
votes
8answers
48k views

Windows 7 hangs on black screen for a while after log in

I have observed the following. I get the welcome screen. I click on my user and get the "logging on" screen. After that all I get is a black screen with a mouse cursor. I can't even start Task ...
6
votes
7answers
4k views

Black Screen when Computer Boots

I'm having a serious problem with my computer; I think I've narrowed it down to the motherboard, but I'd like a second opinion before I spend the money. I have no idea what's wrong. Before I moved ...
4
votes
7answers
5k views

Windows 7 Black screen of death

My two week old computer went down early this afternoon. I've been working all day to fix it with no luck, I'd really appreciate any help or advice that you can offer. I'll also mention that I am ...
4
votes
2answers
6k views

How do I stop mapped network drives which aren't available preventing Windows 7 64-bit booting past KSOD?

I have a QNAP server on my home network which I've mapped a few folders in Windows-7x64 using NFS. This works perfectly except for when I switch the server off (or disconnect it from the network). ...
4
votes
2answers
2k views

Windows 7 x64 random black screen of death (not at start up!)

I have a relatively new machine (November 2009) with Windows 7 x64 Home Premium. Since beginning of January, I experience more and more frequent black screen of death. I could not associate to any ...
4
votes
3answers
42k views

Windows 10 black screen - no cursor - no safe mode - can't get in to change video driver

Windows 10 upgrade from Win 7 Ultimate finished & rebooted into low res. But it did work. Tried to upgrade video drivers to latest 2 versions of Win 10 Nvidia drivers. Both failed. EVGA GTX 970 ...
4
votes
3answers
43k views

Black screen without cursor after upgrading to Windows 10

Ola, I've been searching all over the internet for this one, so far without any luck. Today I hit the big update button in Windows 7. I updated all my stuff before doing this, then restarted, then ...
4
votes
3answers
1k views

Getting a black laptop screen

I get a black screen when I boot my laptop. The laptop was in sleep mode initially, so when I pressed the power button, it looked as if it woke up from sleep mode, but the screen was blank. So, I ...
4
votes
5answers
32k views

Black screen with cursor after successful Windows 10 upgrade

Last night I tried to upgrade my Lenovo G580 laptop from Windows 8.1 to Windows 10 using the icon/reserve feature in the corner. It completed 100%, rebooted, asked me whether to use Express Settings ...
4
votes
1answer
2k views

Windows 7 doesn't boot further than a blank screen with only a mouse cursor [duplicate]

Possible Duplicate: How do I make Windows 7 boot further than a blank screen with only a mouse cursor? I am doing a clean install, having tried from both USB and DVD with two different ...
4
votes
1answer
216 views

Windows 10 not starting - black screen and letter 'Y'

I have upgraded my laptop from Windows 8.1 to Windows 10 without problems. Windows 10 has worked correctly until today. Now my pc (Acer 5745G) don't boot: when I press the power button, after showing ...
3
votes
1answer
745 views

Windows 8 loaded to black screen

Windows 8 booted, I got the "logging in" circular progress thingy, then loaded to a black screen, with a moving cursor. I was confused since the start screen did not appear. I cannot windows+R, but I ...
3
votes
0answers
2k views

Windows 10 Remote Desktop Connects with Black Screen then Disconnects

I've been having this issue since I updated (fresh install) to Windows 10 Professional. I used to connect to my computer via RDP through WAN and LAN with no issues. After installing W10 and setting ...
2
votes
3answers
10k views

Windows 7 black screen and mouse cursor but nothing else

HP dv7. Purchased 2010. The hard drive was a bit flaky from the beginning. I had some startup problems early on so after running chkdsk /r it reported finding and fixing some bad clusters. This has ...
2
votes
1answer
1k views

Why does my Mac always crash when I enable `ask for password after screensaver ended`?

I have enabled these two things: Placing the mouse-pointer in the bottom-left corner of any display makes the screensaver appear After the screensaver or stand-by has ended, ask for password ...
2
votes
2answers
360 views

Laptop goes dead after being turned on for five minutes

I have a Dell Inspiron laptop with Windows XP on it. The laptop turns on okay, but after five minutes the screen goes dead but some windows are still viewable. It does the same in safe mode and if ...
2
votes
2answers
4k views

Windows 7 KSOD and Ctrl-Alt-Del Error

I have an HP desktop and just recently went to login when my screen froze. I hit Ctrl Alt Del and it said something like logon error etc so I rebooted but the same thing happened again. I ran ...
2
votes
1answer
463 views

Thinkpad T60 Needs Diagnosing (black screen)

I was using the computer, it was running fine, then the display spontaneously changed into uniform, vertical stripes, each about a half a centimeter wide. I killed the power, then I restarted, and it ...
2
votes
1answer
353 views

Black screen while watching youtube videos

nearly every time, while I'm watching a video on YouTube, my monitor losts signal from my graphic card. Sometimes the driver is resetting, but often I got a black screen and thats it. My System ...
2
votes
2answers
1k views

Fans run, but nothing else on power up

Just now I came home, and went downstairs to work on my development box. I noticed that the power LED had gone yellow, like it was in standby, but when I jiggled the mouse nothing happened. I ...
2
votes
0answers
776 views

HD5450 black screen after installing drivers

I just build a new HTPC-ish desktop computer and everything works fine until I install the ATI drivers for the videocard which is a Asus HD 5450 Silent 512MB DDR3 card. The main issue is that I get a ...
2
votes
3answers
3k views

Black screen after disabling Intel graphics on ASUS laptop

My ASUS A53SV laptop has an onboard Intel GMA graphics and also nVidia GeForce 540N. I am using Windows 7 Pro. I thought that the GeForce was not being used, so I went to Device Manager and disabled ...
2
votes
0answers
3k views

Acer 3810T Black Screen of Death - Just a dead LCD backlight, way to fix?

I have an Acer Aspire 3810T and I recently encountered the black screen of death. I've found articles suggesting that this could be a bug in the BIOS and that if I flash the BIOS it could fix it, but ...
2
votes
2answers
10k views

Windows 7, Black screen with cursor, impossible to logon

First - I have gone through as many possible solutions I've found here and elsewhere. [Edit - to describe the issue in more detail, the PC appears to boot correctly, but instead of the logon screen, ...
1
vote
2answers
1k views

Windows 7 Black screen of death after RAM upgrade

A co-worker of mine upgraded his pc to 4 gigs of ram from 2. After installing the new RAM his computer boots ok, he gets to the login screen, logs in fine, and then his computer screen goes black ...
1
vote
2answers
1k views

Windows 8.1 Display Driver Gone? Black Screen on Boot and Safe Mode

I've got some really weird problems with my computer. It's the Asus G750JX Notebook. To clarify; I've got one 256 GB SSD(Windows is on a 90GB partition) and a 1TB HDD(which I installed by myself). ...
1
vote
2answers
7k views

windows vista boots black screen with white cursor

i turned on my laptop this morning it shows me loading windows but after that before any login screen the screen just goes black and has a white cursor on it. the computer will not let me try to boot ...
1
vote
3answers
10k views

Windows 10 Black Screen with working cursor after login

I tried upgrading to Windows 10 yesterday, the update went fine, and after choosing the express setup, I logged in successfully, but now it's been stuck on a black screen with a cursor. I've tried ...
1
vote
1answer
390 views

Windows 8 black screen & “no such interface supported” after disk cloning

My HDD was in a bad condition so I've bought a new one and cloned all partitions from the last drive. The problem is, now when I boot Windows 8 (from the new drive ofc), that's how it looks: It ...
1
vote
2answers
16k views

Black screen after login, how to disable runonce.exe?

Yesterday I was installing Free Disk Usage Analyzer on my girlfriend's laptop. At the same time, some steam game of her was also running. During the process, the laptop suddendly stopped working, ...
1
vote
1answer
343 views

Disable CPU halt state to prevent BSOD/KSOD

I have recently had problems with my Windows7 desktop bluescreening several times per day (with many different STOP codes) and occasionally blackscreening. Because it is still under manufacturer's ...
1
vote
0answers
32 views

Linux mint computers blackscreen and beeping sound

After starting my computer my computer goes black and starts beeping. I have installed mint on to my computer recently. I wondering if this problem was related to mint or if it is a hardware ...
1
vote
0answers
91 views

After a restart I boot into blackscreen with cursor

I have windows 10 64bit for quite a while now. My system suddenly restarted to apply an update (which I dont know of its specifics). After that windows loads on the logon screen I type my password, ...
1
vote
0answers
98 views

My laptop say “PC ran into a issue” and restarted and now the black screen only when I restart [closed]

I am using Windows 10, While using it the PC suddenly gave the message: "Your PC ran into a problem, need to restart" and restarted automatically after some seconds. I followed a tutorial in the ...
1
vote
0answers
269 views

Windows 10 installation hangs with black screen and cursor [closed]

This is a question + answer for the benefit of others. We just upgraded to Windows 10 from 8.2. It proceeded through installation to 100% okay; it allowed us to log in and customise a few settings, ...
1
vote
0answers
422 views

Windows 10 install went to a black screen

I had a Windows 8.1 laptop PC and wanted to install Windows 10 on it. I used the tool from Windows to do so, and it was all going fine, left home when it was about 30% complete with the install. When ...
1
vote
2answers
320 views

Windows 7 Blank/Black Screen after Startup on AMD Radeon 7000 Series

I am tryting to fix a pc in my office, it's on Windows 7 64Bit, Core2Duo Processor and 4GB of Ram. Problem is when I try to boot, after the windows logo, there's only a blank/black screen. How ever ...
1
vote
0answers
2k views

Win 7: Black screen on boot up, before login screen?

Problem: I find some interesting posting in this forum. Thanks for keeping this forum to help tech/user community. I like to pick up the brain of this forum to resolve the black screen issue. I am ...
1
vote
0answers
207 views

Black screen & flickering mouse cursor

I recently uninstalled uxstyle and rebooted my PC, and now when you would normally see the login screen, the screen is black, moving the mouse causes it to flicker, and the network icon blinks once ...
1
vote
2answers
318 views

PC black screen and fast fans

so I've had big issues with my computer for about 2 months now. After 2 years, my video card seemingly died, so I bought a 280x as a replacement. Well after 2 months, if supposedly failed as well, so ...
1
vote
1answer
162 views

Pc Black screen then shuts down while logging in Windows 8

I was working on my papers recently, but then I took a 30 min break. So I shutdown my pc and went for a break. When I came back, powered up my pc, and entered my password, the screen immediately ...
1
vote
0answers
240 views

Windows 7 black screen, may be a hardware issue

Today my HP laptop suddenly started having the black screen issue: When booting up, after the Windows logo and the "Starting Windows" message, the screen just goes black. I know Windows keeps going ...
1
vote
1answer
1k views

Graphics card failing - black screen w/ sound

I recently had to do a warranty return on a Gigabyte video card, and they have sent me a replacement. I've installed the replacement, done a complete re-install of Windows 7 x64, installed the latest ...
1
vote
0answers
282 views

Windows Vista black screen after attemped Wubi Ubuntu install

Yesterday I attempted to do a dual boot install of Ubuntu 12.04 LTS alongside Windows Vista. I tried the traditional liveusb install method, but the installer ran into an error while attempting to ...
1
vote
0answers
83 views

No monitor after Windows 7 update

I recently installed Windows 7 on a Toshiba Satellite laptop. After updating, my machine would start but the screen remained off. I was able to fix this by connecting an external monitor. The ...
1
vote
0answers
365 views

When gaming computer freezes with a blank screen and a buzzing sound

I have a problem with random freezes when playing games. Sometimes it's fine for hours, other times it dosn't last even one. I tried googling around and I found recomendations to update my graphics ...
1
vote
0answers
558 views

Black screen without cursor after loading bar and before the logo in Vista

Okay. Today Windows installed an update automatically. Please note that I have them turned off, and my friends also say that it still does install updates even if they are turned off, so I am more ...
1
vote
1answer
3k views

Acer Aspire runs slow, black screens after logging in

I have and Acer Aspire laptop that's about 3-4 months old that is now running super slow. I takes five minutes to get to the login page and after logging in, it freezes right after saying welcome. ...