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How do I remove outlook cached mode and OST file for users with existing mail profiles?

We're a citrix shop, and we've got hundreds of persistent Windows 7 VMs out there mostly running Office 2010 Pro, with disk sizes from 45GB to 100GB each. Ideally, we like Outlook to be set up to not ...
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Need to know settings to download full mail items for IMAP account in Outlook 2013

I'm using IMAP account in Outlook 2013 and I need to set my settings as default that whenever a mail arrives it is downloaded fully. Currently when I click to read a mail it takes time to download ...
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outlook 2010 search result discrepency when searching in cached exchange mode vs. online mode

I have two laptops with outlook open under the same account. One had cached exchange mode enabled and the other doesn't. When I do an what appears to be the exact same search with the same settings I ...
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Outlook missing sent items

We've got a few users that are experiencing intermittent issues with Outlook 2013 in Cached Mode. Some messages sent during a span of time are missing (for example a two hour window). The user sends ...